VP, Global Technology Account Management — Open Finance

Mastercard

Purchase (NY)

On-site

USD 208,000 - 344,000

Full time

14 days+

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Job summary

Mastercard is seeking a Vice President, Global Technology Account Management for Open Finance Solutions. You will lead a distributed TAM team, ensuring optimal post go-live health and strong client adoption across markets.

You will partner with Product and Engineering to translate client needs into platform strategy, driving scalable automation and enablement. This role demands a technically fluent leader capable of guiding senior client executives.

Qualifications

Proven experience leading technical, client-facing post-sales teams at scale.
Expertise in APIs, data connectivity, cloud infrastructure, and technical SLAs.
Track record of driving product adoption and platform health across a client portfolio.
Experience designing scalable operating models with measurable outcomes.

Responsibilities

Own the global Technology Account Management operating model, ensuring a consistent, high-quality client experience across all markets
Lead and develop a team of regional TAM leaders, building deep technical and client advisory capability across the function
Drive measurable client outcomes across product adoption, integration health, and retention through a segmented, scalable coverage model
Serve as a senior technical partner to our most strategic clients, and as an executive point of contact on complex initiatives
Partner closely with Product and Engineering to bring client insight into platform strategy and influence the roadmap
Build the enablement, knowledge, and automation foundation that allows the function to scale alongside the business