Global Tech TAM Leader - Open Finance Solutions

Mastercard; Boston (MA); On-site; USD 208,000 - 344,000; Full time

Job summary

Mastercard in Boston is seeking a Vice President, Global Technology Account Management for Open Finance Solutions. You will lead a global TAM team, act as the trusted technical advisor to key clients, and shape how the platform evolves through strong client engagement and strategic oversight.

You will partner with Product and Engineering to translate client needs into the roadmap, ensure high-quality integrations, and drive adoption across markets.

Qualifications

• Advanced experience leading technical, client-facing post-sales teams at scale.
• Deep expertise in APIs, data connectivity, cloud infrastructure, and SLAs.
• Proven track record driving product adoption and integration health.
• Experience designing scalable operating models with measurement.
• Ability to translate technical insight into business value for executives.

Responsibilities

• Own the global TAM operating model across markets.
• Lead regional TAM leaders and build cross-functional capability.
• Drive product adoption, integration health, and retention metrics.
• Serve as senior technical partner to strategic clients & executives.
• Collaborate with Product & Engineering to influence roadmap.
• Build enablement and automation to scale the function.

Skills

APIs

Data connectivity

Cloud infra

Technical SLAs

Product adoption

Integration health

Leadership

Client advisory

Job description

Mastercard in Boston is seeking a Vice President, Global Technology Account Management for Open Finance Solutions. You will lead a global TAM team, act as the trusted technical advisor to key clients, and shape how the platform evolves through strong client engagement and strategic oversight.

You will partner with Product and Engineering to translate client needs into the roadmap, ensure high-quality integrations, and drive adoption across markets.