Global Tech TAM Leader - Open Finance Solutions

Mastercard; Seattle (WA); On-site; USD 208,000 - 344,000; Full time

Job summary

Mastercard is seeking a Vice President, Technology Account Management for Open Finance Solutions to lead the global TAM function. This role oversees the technical relationship with clients post go-live, ensuring healthy integrations and strategic platform adoption.

You will lead a distributed team of regional TAM leaders, set global engagement standards, partner with Product and Engineering to drive roadmaps, and translate complex technical concepts into business value for executive stakeholders.

Qualifications

• Advanced experience leading technical, client-facing post-sales teams at scale.
• Expertise in APIs, data connectivity, cloud infrastructure, and technical SLAs.
• Proven track record driving product adoption and integration health across a portfolio.

Responsibilities

• Own the global Technology Account Management operating model, ensuring a consistent, high-quality client experience across all markets.
• Lead and develop a team of regional TAM leaders, building deep technical and client advisory capability across the function.
• Drive measurable client outcomes across product adoption, integration health, and retention through a segmented, scalable coverage model.
• Serve as a senior technical partner to our most strategic clients, and as an executive point of contact on complex initiatives.
• Partner closely with Product and Engineering to bring client insight into platform strategy and influence the roadmap.
• Build the enablement, knowledge, and automation foundation that allows the function to scale alongside the business.

Skills

Technical leadership

APIs

Cloud infrastructure

Data connectivity

Post-sales leadership

Executive communication

Job description

Mastercard is seeking a Vice President, Technology Account Management for Open Finance Solutions to lead the global TAM function. This role oversees the technical relationship with clients post go-live, ensuring healthy integrations and strategic platform adoption.

You will lead a distributed team of regional TAM leaders, set global engagement standards, partner with Product and Engineering to drive roadmaps, and translate complex technical concepts into business value for executive stakeholders.