VP, Experiential Strategy & Partnerships

JPMorganChase; New York (NY); On-site; USD 180,000 - 270,000; Full time

Job summary

JPMorgan Chase in New York is seeking a Vice President of Experiences Strategy to lead strategy across lifestyle events and activations, partnering with card teams and Connected Commerce. The role focuses on customer-first experiences and delivering measurable business impact through high-quality execution.

You will report to the Executive Director, Experiences Strategy & Execution, working in our NYC office five days a week and driving governance, roadmaps, and executive-ready analyses.

Qualifications

• 5+ years of experience in strategy, marketing strategy, or project management within a complex, fast-moving environment.
• Bachelor's degree required
• Strong interpersonal and influencing skills, with the ability to interact with colleagues at all levels
• Exceptional communication and presentation skills with the ability to clearly story tell using common presentation tools
• Proven ability to identify issues and resolve them with urgency as a collaborative team member
• Ability to define and drive a delivery roadmap inclusive of milestone deliveries and associated status reporting
• Ability to manage multiple changing priorities independently with minimal supervision and inspire collaboration among teams

Responsibilities

• Work cross-functionally within the Lifestyle Experiences team and various Chase branded cards to develop and implement a core experiential strategy that ladders up into both card product and firm objectives, while maintaining a customer-first approach
• Effectively communicate Chase product strategic roadmap with internal stakeholders to ensure alignment on execution, prioritization, and to drive buy-in for key business decisions
• Develop, inform, and shape presentation materials including, but not limited to strategic partners, customer events and card benefit initiatives
• Collaborate with cross-functional teams, lines of business, and external agency partners to ensure initiatives are laddering up into north star objectives and activated with operational excellence
• Understand profit and loss and economics of customer benefits to inform prioritization and strategic partnerships
• Leverage results, customer insights, and competitive insights to develop strategic event offerings
• Engage in working groups, problem solving and brainstorming sessions that prepare analysis to support leadership decision making
• Contribute to executive communication materials for senior management and present project analyses and recommendations to senior executives
• Exercise sound judgment, anticipate bottlenecks, evaluate and mitigate potential risks
• Coach, develop, and mentor junior team members

Job description

JPMorgan Chase in New York is seeking a Vice President of Experiences Strategy to lead strategy across lifestyle events and activations, partnering with card teams and Connected Commerce. The role focuses on customer-first experiences and delivering measurable business impact through high-quality execution.

You will report to the Executive Director, Experiences Strategy & Execution, working in our NYC office five days a week and driving governance, roadmaps, and executive-ready analyses.