VP & Enterprise COO: Transforming Community Health Operations

The Wright Center for Graduate Medical Education; Scranton (Lackawanna County); On-site; USD 150,000 - 210,000; Full time

Job summary

The Wright Center for Community Health is seeking a Vice President and Enterprise Chief Operating Officer to align primary care and service line operations with the organization's mission and strategic goals. This executive will oversee all business operations, guiding clinical and administrative leadership.

You will drive operational growth, ensure fiscal health, and enforce compliance with laws and grant requirements while building talent across departments and implementing efficient care

Responsibilities

• Oversee daily operations of all TWC health centers, including clinical staff, support services.
• Collaborates with the Executive Management team to develop and implement operational strategies that support the mission, improve clinical outcomes and enhance patient satisfaction.
• Lead and develop staff while fostering a culture of collaboration, accountability and continuous improvement.
• Advance a performance-based sanctuary culture using trauma-informed leadership skills.
• Enhance patient satisfaction by utilizing feedback from Patient and Employee Satisfaction Surveys.
• Provide oversight and ensure the timely functioning of clinical credentialing and privileging processes.
• To ensure care standardization, update, upgrade, and expand competency training for all clinical support staff across TWCCH locations.
• Ensure compliance with federal, state, and local regulations, including HRSA requirements, CARF, CLIA, OSHA and HIPAA.
• Commit to self-learning by participating in continuing education activities and professional conferences.

Job description

The Wright Center for Community Health is seeking a Vice President and Enterprise Chief Operating Officer to align primary care and service line operations with the organization's mission and strategic goals. This executive will oversee all business operations, guiding clinical and administrative leadership.

You will drive operational growth, ensure fiscal health, and enforce compliance with laws and grant requirements while building talent across departments and implementing efficient care