VP Engineering, Commercial Digital Experience Platforms

American Express; New York (NY); Hybrid; USD 210,000 - 300,000; Full time

Job summary

An established industry player is seeking a VP of Engineering to lead the Commercial Digital Experience Platforms. This pivotal role involves owning the technology strategy for the @Work product line and overseeing strategic initiatives that redefine client digital experiences. The successful candidate will cultivate a high-performance team, drive innovation, and collaborate with cross-functional partners to deliver best-in-class solutions. Join a forward-thinking company that values integrity and fosters a culture of belonging, where your contributions will have a significant impact on the business and its clients.

Benefits

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching

Comprehensive medical, dental, vision insurance

Flexible working model

20+ weeks paid parental leave

Free access to wellness centers

Confidential counseling support

Career development opportunities

Qualifications

• Proven experience leading technology organizations for large-scale platforms.
• Strong collaborative partnerships with product organizations.
• Expertise in enterprise-grade software products and modern web technologies.

Responsibilities

• Lead engineering teams to deliver scalable and resilient products.
• Cultivate innovation and continuous improvement in engineering practices.
• Build a high-performance team and promote diverse talent.

Skills

Java

Angular

Docker

Kafka

GitLab

Postgres

Agile Development

Leadership

Collaboration

Communication

Education

Bachelor's Degree in Computer Science

Master's Degree in Software Engineering

Tools

Cloud Technologies

APIs

Job description

VP Engineering, Commercial Digital Experience Platforms

Join to apply for the VP Engineering, Commercial Digital Experience Platforms role at American Express

VP Engineering, Commercial Digital Experience Platforms

Join to apply for the VP Engineering, Commercial Digital Experience Platforms role at American Express

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

As a VP Engineering, Commercial Digital Experience Platforms, you will report directly to Yanli Wolff, VP - Head of Large & Global Commercial Service Technologies. You will be based in New York City with periodic travel to Phoenix, India and other key offices as required throughout the year. Travel is generally less than 15% of the time.

You will own the technology strategy for the @Work product line, lead all the strategic initiatives, oversee the overall GCS Technology strategy supporting the Large & Global Client Digital Experience and further define the B2B API strategy to integrate digital servicing capabilities to the channel of client choices. As a result, you will enable the engineering organization to partner across various Technology, Enterprise Architecture and Product colleagues to redefine the client’s Digital Experience; modernize our platforms and to create cloud native solutions to scale .

A successful candidate will invest time early on to build key relationships at a global and regional level, both within your immediate team and across the wider organization. Learning agility of the current technical status and roadmaps of the software products/platforms under your leadership and the key business outcomes those products need to drive is another critical factor of success. You will focus on building trust with your team, including demonstrating an ability to go deep into the code with engineers and empowering the organization to overcome technical delivery challenges for key business outcomes.

Over the medium term you will continue to focus on excellence in software engineering delivery, ensuring we establish GCS Technology as a gold standard in modern, reliable, scalable and value-additive financial services technology. A successful candidate will actively contribute to how we continue to increase velocity in our software delivery and, most importantly, how we develop our colleague talent base with effective coaching and development.

• Lead the Corporate Client Digital Experience Platform Engineering teams, partner with product organizations, to deliver best-in-class, scalable & resilient, commercially competitive products & capabilities, establish @Work as the leading corporate card platform in the industry.
  
• Build a motivated, talented and high performance team, establish sound organization structure, attract, retain and promote best and diverse talents in engineering. Identify and fill gaps in knowledge by uplifting existing resource capabilities
  
• Cultivate and drive innovation and experimentation across GCS and Technology, ensure continuous improvement in engineering practices, leading changes that drive efficiency, improve software quality, and increased velocity of software delivery; bring best practices to the team
  
• Collaborate with Engineering peers, Principal Engineers and Principal Architects to assimilate new technology and deliver methods into scalable solutions, using and contributing to engineering best practices across the company
  
  

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

As a VP Engineering, Commercial Digital Experience Platforms, you will report directly to Yanli Wolff, VP - Head of Large & Global Commercial Service Technologies. You will be based in New York City with periodic travel to Phoenix, India and other key offices as required throughout the year. Travel is generally less than 15% of the time.

You will own the technology strategy for the @Work product line, lead all the strategic initiatives, oversee the overall GCS Technology strategy supporting the Large & Global Client Digital Experience and further define the B2B API strategy to integrate digital servicing capabilities to the channel of client choices. As a result, you will enable the engineering organization to partner across various Technology, Enterprise Architecture and Product colleagues to redefine the client’s Digital Experience; modernize our platforms and to create cloud native solutions to scale .

A successful candidate will invest time early on to build key relationships at a global and regional level, both within your immediate team and across the wider organization. Learning agility of the current technical status and roadmaps of the software products/platforms under your leadership and the key business outcomes those products need to drive is another critical factor of success. You will focus on building trust with your team, including demonstrating an ability to go deep into the code with engineers and empowering the organization to overcome technical delivery challenges for key business outcomes.

Over the medium term you will continue to focus on excellence in software engineering delivery, ensuring we establish GCS Technology as a gold standard in modern, reliable, scalable and value-additive financial services technology. A successful candidate will actively contribute to how we continue to increase velocity in our software delivery and, most importantly, how we develop our colleague talent base with effective coaching and development.

Key Responsibilities

• Lead the Corporate Client Digital Experience Platform Engineering teams, partner with product organizations, to deliver best-in-class, scalable & resilient, commercially competitive products & capabilities, establish @Work as the leading corporate card platform in the industry.
  
• Build a motivated, talented and high performance team, establish sound organization structure, attract, retain and promote best and diverse talents in engineering. Identify and fill gaps in knowledge by uplifting existing resource capabilities
  
• Cultivate and drive innovation and experimentation across GCS and Technology, ensure continuous improvement in engineering practices, leading changes that drive efficiency, improve software quality, and increased velocity of software delivery; bring best practices to the team
  
• Collaborate with Engineering peers, Principal Engineers and Principal Architects to assimilate new technology and deliver methods into scalable solutions, using and contributing to engineering best practices across the company
  
  

Qualifications

• Proven experience leading a technology organization to build and support large-scale, business critical, global platforms, demonstrated success in application consolidation and modernization, experience with empowering high performing teams to drive outcomes.
  
• Highly successful in building strong, collaborative partnership with product organization, demonstrated sound understanding of business context, consistent track record of transforming business needs into high-quality production software.
  
• Highly experienced in the design, engineering, and successful implementation of enterprise-grade software products, well-versed in delivering modern Web, Cloud Native, Internal & External APIs and resilient platforms, hands-on experiences with core technologies such as Java, Angular, Docker, Kafka, GitLab, and Postgres
  
• Well-versed with agile development practices with a constant passion to iterate through continuous improvement.
  
• Excellent written and verbal communication skills including being comfortable speaking in large public forums and being adept at influencing a wide variety of partners and stakeholders
  
• Financial industry knowledge and experiences required. Commercial card/commercial service experience is strong plus

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Seniority level

• Seniority level

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Employment type

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