VP, Digital Service Portfolio & Alignment

New York Life

New York (NY)

Hybrid

USD 125,000 - 170,000

Full time

14 days+

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Job summary

New York Life is seeking a Corporate Vice President to translate the Digital Service strategy into an integrated portfolio of initiatives spanning Service Experience, Technology, and Foundational Business areas. You will lead portfolio planning, roadmap management, and governance to drive execution of strategic priorities.

You will provide executive visibility into portfolio health, risks, and investment priorities, influencing senior leaders across matrixed teams.

Qualifications

10+ years of experience in strategy, portfolio management, digital transformation, business operations, or large-scale program leadership.
Demonstrated success leading complex, cross-functional initiatives within highly matrixed organizations while influencing stakeholders without direct authority.
Strong experience developing and managing multi-year strategic roadmaps, portfolio plans, governance processes, and executive-level reporting.

Responsibilities

Lead the development and management of the Digital Service portfolio, translating strategic priorities into integrated roadmaps, actionable plans, and measurable business outcomes across Service Experience and Foundational Business Value Streams.
Drive cross-functional alignment by identifying, managing, and resolving dependencies, risks, and sequencing considerations across Product, Technology, Service, and business stakeholders to support successful portfolio execution.
Establish and maintain portfolio governance, roadmap management, and reporting processes that provide executive visibility into initiative progress, strategic alignment, resource needs, and investment priorities.
Develop executive-level presentations, portfolio reviews, and data-driven recommendations that support governance forums, prioritization discussions, investment decisions, and long-range planning.
Partner with senior leaders to promote enterprise consistency, operational readiness, and continuous portfolio optimization by identifying opportunities for integration, process improvement, and strategic alignment.