VP, Digital Asset Custody & Operations

Citi; New York (NY); Hybrid; USD 123.000 - 197.000; Vollzeit

Zusammenfassung

Citi is seeking a Vice President to lead Core Operations for Digital Asset Custody. The role oversees end-to-end custody activities, governance, reconciliations, settlements, and control frameworks to ensure secure, accurate processing of digital asset transactions.

You will drive automation and scalable practices across a global operations team. You will collaborate with Product, Technology, Risk, Compliance, and Client Service to support growth, regulatory adherence, and a superior client

Qualifikationen

• 10 - 14+ years of relevant custody experience and at least 4 years of leadership experience in digital operations, technology, or financial services, directly focused on digital assets, blockchain, or distributed ledger technologies
• Deep understanding of crypto and blockchain fundamentals (e.g., Bitcoin, Ethereum, Hyperledger), various consensus mechanisms, decentralized finance, smart contracts, and token standards (ERC-20, ERC-721, etc.)
• Operational design and scaling of complex processes in highly regulated environments; back-office, settlement and reconciliation experience desirable
• Strong regulatory knowledge of global digital asset regulations; translate into operational requirements
• Exceptional leadership, communication, and interpersonal skills with senior stakeholder influence
• Executive presence and resilience; experience coaching and scaling high-performing teams
• Analytical problem-solving ability to identify root causes and implement scalable solutions
• Risk awareness and control discipline embedded in daily custody operations

Aufgaben

• Direct the daily operations of the digital asset custody team, establishing world-class standard for transaction execution across blockchain networks while upholding the service quality and resilience of the team.
• Manage & develop a team fostering a culture of accountability, collaboration, & operational excellence.
• Serve as the senior escalation point for complex settlement exceptions, blockchain transaction failures, and reconciliation issues, ensuring timely resolution and client satisfaction.
• Own the implementation and adherence to risk and control frameworks, ensuring compliance with internal policies, industry standards, and global regulatory requirements.
• Represent Operations in discussions with technology and product teams to identify, design, and implement process automation, workflow improvements, and reporting enhancements.
• Act as a Subject Matter Expert (SME) for blockchain-based settlements, providing guidance on operational impacts of new products, protocols, and regulatory developments.
• Partner with the Head of Digital Asset Operations to execute strategic initiatives, including technology migrations, process re-engineering, and new product rollouts.
• Maintain strong governance and documentation standards, ensuring all operational procedures, risk assessments, and contingency plans are up to date.
• Monitor operational metrics, SLAs, and KPIs, taking proactive measures to maintain and improve service levels.
• This role operates within a 24/7 shift model to ensure continuous operational coverage.

Kenntnisse

Leadership

Blockchain knowledge

Regulatory knowledge

Risk management

Operational excellence

Jobbeschreibung

Citi is seeking a Vice President to lead Core Operations for Digital Asset Custody. The role oversees end-to-end custody activities, governance, reconciliations, settlements, and control frameworks to ensure secure, accurate processing of digital asset transactions.

You will drive automation and scalable practices across a global operations team. You will collaborate with Product, Technology, Risk, Compliance, and Client Service to support growth, regulatory adherence, and a superior client