VP, Delivery Management – Third-Party Oversight

JPMorganChase; Irvine (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase is seeking a Vice President, Delivery Management within Information Systems for Healthcare Payments to oversee external supplier engagements from onboarding to exit.

You will serve as the business representative for third-party oversight, coordinating with internal teams to maintain accurate engagement records and ensure performance, controls, and lifecycle activities are executed consistently.

Qualifications

• At least 5 years of experience in portfolio management, supplier sourcing, third-party oversight, supplier management, and/or new business initiative approvals.
• Experience performing governance and oversight responsibilities with a strong control orientation.
• Demonstrated ability to lead through influence in a matrix environment across organizational and geographic boundaries.
• Strong analytical, communication, presentation, and negotiation skills.
• Ability to manage multiple priorities in a fast-paced, demand-driven environment.
• Demonstrated ability to plan, track, and maintain accountability for a portfolio of supplier engagements and required workflows.
• Experience or exposure to technology risk/control domains (e.g., vulnerability management, incident and event management, security operations, data protection, identity and access management).
• Ability to identify and implement process improvements and automation aligned to industry best practices.

Responsibilities

• Own third-party oversight obligations for assigned supplier engagements across the full lifecycle (onboarding through exit).
• Provide required engagement reference data during onboarding (e.g., nature of service, data types shared, application/service details).
• Build and maintain strong partnerships with internal stakeholders and interface directly with external suppliers.
• Monitor and document supplier performance in line with third-party oversight expectations.
• Maintain and document supplier exit plans in line with policy expectations.
• Complete annual recertification of engagement data to keep supplier records current.
• Participate as the line-of-business representative in supplier control assessments.
• Manage engagement changes and amendments through required internal update processes.
• Review and approve invoices and payments as needed.
• Support contract negotiations and renewals in partnership with stakeholders.
• Collaborate with application owners, Technology, and Risk & Controls partners regarding third-party applications as needed.

Skills

Portfolio management

Third-party oversight

Governance

Stakeholder management

Analytical/communication

Tools

Excel

Word

PowerPoint

SharePoint

Job description

JPMorganChase is seeking a Vice President, Delivery Management within Information Systems for Healthcare Payments to oversee external supplier engagements from onboarding to exit.

You will serve as the business representative for third-party oversight, coordinating with internal teams to maintain accurate engagement records and ensure performance, controls, and lifecycle activities are executed consistently.