VP, Client Skills Training & Practice Design (AWM)

J.P. Morgan; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase is seeking a Vice President to design and facilitate client-skills programs for early-career AWM Analysts and Private Bank Associates. You will own programs end-to-end, from concept through delivery and impact assessment, tailoring content to senior leadership and cross-functional partners.

This role emphasizes scalable learning using digital and AI-enabled modalities, with periodic travel to support programs across businesses.

Qualifications

• 2+ years of experience in learning design and facilitation, coaching, consulting, or a client-facing advisory role.
• Strong facilitation presence and executive-ready communication skills, with the ability to tailor messages to different audiences.
• Intellectual curiosity and a continuous-improvement mindset, with the ability to identify, codify, and scale best practices that drive success.
• Proactive, takes initiative, and applies critical thinking to solve problems.
• Strong team player who collaborates effectively across groups.

Responsibilities

• Design and deliver Client Skills Programs that directly support AWM Analyst and Private Bank Associate effectiveness in real client situations.
• Translate business priorities and Analyst and Advisor best practices into practical, teachable learning experiences, tools, and frameworks used in the field.
• Facilitate high-energy, high-credibility sessions for Analysts and Associates.
• Partner with Private Bank leadership, Business Management, and HR to identify skills gaps and design solutions that move performance.
• Own programs end-to-end from concept and design through facilitation, iteration, and impact assessment.
• Continuously refine content based on feedback, outcomes, and evolving business needs.
• Ability to design learning for scale using digital and AI-enabled modalities, and to partner effectively with Product/Technology teams to bring solutions to life and periodic travel to support programs.

Skills

Learning design

Facilitation

Executive communication

Cross-functional collaboration

Problem solving

Tools

Learning Management System (LMS)

Video conferencing tools

Microsoft PowerPoint

Job description

JPMorgan Chase is seeking a Vice President to design and facilitate client-skills programs for early-career AWM Analysts and Private Bank Associates. You will own programs end-to-end, from concept through delivery and impact assessment, tailoring content to senior leadership and cross-functional partners.

This role emphasizes scalable learning using digital and AI-enabled modalities, with periodic travel to support programs across businesses.