VP, Client Skills Training & Practice Design (AWM Analyst)

JPMorganChase; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorganChase is seeking a Design & Facilitator (AWM Analyst Program) at Vice President level to lead client skills programs for early careers in Global Private Bank. You will design and deliver learning experiences, translate priorities into practical tools, and facilitate sessions with Analysts and Advisors.

You will partner with Private Bank leadership and HR to close skills gaps, own programs end-to-end, and refine content based on outcomes. Occasional travel required.

Qualifications

• 2+ years in learning design and facilitation, coaching, or client-facing advisory roles.
• Strong executive-level communication and facilitation skills.
• Curiosity and continuous-improvement mindset with ability to codify best practices.
• Proactive, initiative-driven, and analytical problem-solver.
• Team player with ability to collaborate across groups.

Responsibilities

• Design and deliver Client Skills Programs that directly support AWM Analyst and Private Bank Associate effectiveness in real client situations
• Translate business priorities and Analyst and Advisor best practices into practical, teachable learning experiences, tools, and frameworks used in the field.
• Facilitate high-energy, high-credibility sessions for Analysts and Associates
• Partner with Private Bank leadership, Business Management, and HR to identify skills gaps and design solutions that move performance
• Own programs end-to-end from concept and design through facilitation, iteration, and impact assessment.
• Continuously refine content based on feedback, outcomes, and evolving business needs.
• Ability to design learning for scale using digital and AI-enabled modalities, and to partner effectively with Product/Technology teams to bring solutions to life and periodic travel to support programs.

Skills

Facilitation presence

Executive communication

Client-facing advisory

Team collaboration

Continuous improvement

Job description

JPMorganChase is seeking a Design & Facilitator (AWM Analyst Program) at Vice President level to lead client skills programs for early careers in Global Private Bank. You will design and deliver learning experiences, translate priorities into practical tools, and facilitate sessions with Analysts and Advisors.

You will partner with Private Bank leadership and HR to close skills gaps, own programs end-to-end, and refine content based on outcomes. Occasional travel required.