VP, Client Onboarding & Implementations Leader

Socket.dev

New York (NY)

On-site

USD 190,000 - 230,000

Full time

6 days ago

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Job summary

BNY is seeking a Vice President, Client Implementations Manager to join our Client Activation Team in New York, NY. You will oversee complex onboarding programs for new business, coordinating with internal partners and clients to facilitate asset conversions and ensure successful delivery.

You will deploy governance, track plans, manage scope and risk, and lead continuous improvement initiatives to maximize client satisfaction and project outcomes across cross-functional teams including

Qualifications

Bachelor’s degree or the equivalent.
5–10+ years of total work experience preferred.
Project Management Certification strongly preferred.
Experience in client-facing and/or project management roles strongly recommended.

Responsibilities

Manage complex projects and programs for new business.
Collaborate with internal partners and clients to facilitate onboarding and asset conversions.
Deploy program governance with standard artifacts to track plans.
Coordinate planning, scheduling, reporting, and risk tracking; escalate risks as needed.
Lead client conversion and change-improvement initiatives.
Provide leadership to ensure high-quality delivery and client satisfaction.
Collaborate with Operations, Product, Technology, Legal to align onboarding needs.
Proactively manage scope creep and customized operating models.