Vice President, Client Onboarding & Program Delivery

BNY; New York (NY); On-site; USD 69,000 - 183,000; Full time

Job summary

BNY is seeking a Vice President, Program and Project Management to lead client onboarding for Managed Account Solutions in New York, NY. The role blends project management, business analysis, and cross-functional coordination with internal teams and the client to ensure aligned outcomes and timely delivery.

The candidate will develop project artifacts, document requirements, run status meetings, and drive progress while mitigating risks and raising efficiency across initiatives.

Qualifications

• Bachelor's degree in Business Administration, Mathematics, Economics, or equivalent combination of education and experience in a related field.
• 5+ years of project management experience in the buy-side investment management industry preferred.
• PMP designation preferred.
• Experience in Agile best practices preferred.
• Advanced skills in Excel, PowerPoint, Visio or comparable tool.
• Experience with JIRA and project tracking platforms.
• Strong dedication to quality client service.
• Excellent verbal, written, and interpersonal skills, internal as well as client facing.
• Ability to travel periodically as needed, dependent on client needs.

Responsibilities

• Lead onboarding and implementation of new clients onto the Managed Account Solutions platform, and other projects within Managed Account Solutions.
• Create project artifacts including project scope, business requirements, workflows, project plan status reports and other critical project management artifacts.
• Identify and document project requirements by understanding client business drivers, current state, gaps and service requirements leading to ideal future state.
• Lead routine meetings/calls providing project status updates and milestones with relevant stakeholders. Manage expectations and discussions with various levels of the organization.
• Drive project progress by fostering relationships with clients, internal stakeholders and SMEs and collaborating with relevant stakeholders.
• Track project status against plan and hold internal and external stakeholders accountable for deliverables and progress.
• Identify, track and escalate project issues, risks and blockers. Mitigate risks throughout the project lifecycle by employing strategic foresight and problem-solving skills.
• Foster continuous improvement by evaluating project performance and implementing lessons learned for future initiatives.

Skills

Project management experience

Stakeholder management

Agile

Analytical thinking

Education

Bachelor's degree in Business Administration, Mathematics, Economics, or equivalent combination of education and experience in a related field

Tools

JIRA

Visio

Excel

PowerPoint

Job description

BNY is seeking a Vice President, Program and Project Management to lead client onboarding for Managed Account Solutions in New York, NY. The role blends project management, business analysis, and cross-functional coordination with internal teams and the client to ensure aligned outcomes and timely delivery.

The candidate will develop project artifacts, document requirements, run status meetings, and drive progress while mitigating risks and raising efficiency across initiatives.