VP, Client Implementations & Onboarding Lead

BNY; Pittsburgh (Allegheny County); On-site; USD 110,000 - 170,000; Full time

Job summary

BNY is seeking a Vice President, Client Implementations to join the Client Activation Team in Pittsburgh, PA. You will lead complex onboarding projects, coordinate with Operations, Technology, Legal and other partners to drive on-time conversions and client satisfaction.

We value real-world fund accounting domain experience, strong project management, and a collaborative mindset. Bachelor's degree and 7+ years of experience are common prerequisites for this leadership role.

Qualifications

• Bachelor’s degree or the equivalent.
• 7+ years of total work experience preferred.
• Project Management Certification is strongly preferred.
• Experience in client-facing and/or project management roles is strongly recommended.
• Domain experience across Fund Accounting is preferred.

Responsibilities

• Responsible for project/program management of complex projects and programs for new business.
• Collaborates with internal Key Partners and clients to facilitate the conversion of new client assets, processes, and procedures from current custodian(s) to BNY.
• Deploys full program governance with standard artifacts to track project plan assignments.
• Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
• Lead Client Conversion and Change improvement initiatives.
• Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
• Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
• Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models

Skills

Project management

Client-facing

Cross-functional collaboration

Stakeholder management

Education

Bachelor’s degree or the equivalent

Job description

BNY is seeking a Vice President, Client Implementations to join the Client Activation Team in Pittsburgh, PA. You will lead complex onboarding projects, coordinate with Operations, Technology, Legal and other partners to drive on-time conversions and client satisfaction.

We value real-world fund accounting domain experience, strong project management, and a collaborative mindset. Bachelor's degree and 7+ years of experience are common prerequisites for this leadership role.