Vice President, Client Activation & Onboarding

BNY; Town of Florida (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

BNY is seeking a Vice President, Client Implementations II to join our Alternative Investment Services team in New York. You will lead complex onboarding projects, manage client relationships, and collaborate with service delivery groups to ensure alignment with governance standards.

The role requires a deep understanding of alternative fund administration, strong stakeholder management, and the ability to drive change in a fast-paced environment, delivering outcomes on tight deadlines.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 5-7 plus years of total work experience preferred
• Strong theoretical knowledge and a good understanding of alternative fund administration and how services are delivered.
• Experience working within one or more of the core Alternative Investment Services functions – Fund Accounting & Transfer Agency, Custody and Trustee.
• A consistent ability to deliver within deadlines, even under challenging circumstances while managing client expectations.
• Collaborative team member with demonstrable skills in developing effective relationships with internal teams and clients.
• Ability to adapt and act quickly to drive change by advocating innovative solutions and new ways of thinking.

Responsibilities

• Lead and control complex onboarding projects following all governance standards.
• Manage client relationships effectively through a comprehensive understanding of the client’s business needs and expectations.
• Maintain strong working relationships with the service delivery teams within BNY.
• Facilitate internal discussions around changes to the operating model and follow up with internal teams to ensure all required signoffs are received.
• Escalate appropriately and manage issues until resolved.

Skills

Onboarding

Relationship mgmt

Governance

Cross-functional

Financial services

Education

Bachelor's degree

Job description

BNY is seeking a Vice President, Client Implementations II to join our Alternative Investment Services team in New York. You will lead complex onboarding projects, manage client relationships, and collaborate with service delivery groups to ensure alignment with governance standards.

The role requires a deep understanding of alternative fund administration, strong stakeholder management, and the ability to drive change in a fast-paced environment, delivering outcomes on tight deadlines.