VP, Business Operations & Strategic Execution

JPMorgan Chase; Plano (TX); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Business Operations Vice President within Commercial & Investment Bank—Payments and Global Banking Technology. The role guides operational strategy, maintains urgency in cadence inventories, and partners with stakeholders to secure product commitments for execution.

You will champion operational excellence, prioritizing customers and firm interests. Responsibilities include executive-level reporting, dashboard development, and proactive risk management across

Qualifications

• 5+ years of operations management experience.
• Proven ability to lead in a fast-paced, cross-functional environment.
• Strong analytical and problem-solving skills with ability to build robust business cases.
• Excellent communication and stakeholder engagement across levels.
• Ability to manage multiple priorities and meet tight deadlines.
• Experience building standardized dashboards and KPI packs with clear definitions.
• Experience drafting communications and enabling materials for leadership.

Responsibilities

• Foster collaboration across cross-functional partners to align with values and objectives.
• Maintain inventory of operational opportunities with prioritization criteria.
• Establish working groups for opportunities and coordinate as needed.
• Provide concise status updates to stakeholders and senior leadership.
• Identify risks and escalate to leadership; recommend mitigation plans.
• Ensure decisions prioritize customer outcomes and long-term interests, balancing risk.

Skills

Operations management

Stakeholder management

Analytical skills

Communication skills

Problem solving

Dashboarding

Project prioritization

Leadership

Tools

JIRA

JIRA Align

Figma

Lucid Boards

Job description

JPMorgan Chase & Co. is seeking a Business Operations Vice President within Commercial & Investment Bank—Payments and Global Banking Technology. The role guides operational strategy, maintains urgency in cadence inventories, and partners with stakeholders to secure product commitments for execution.

You will champion operational excellence, prioritizing customers and firm interests. Responsibilities include executive-level reporting, dashboard development, and proactive risk management across