VP, Airline Lounge Operations — Remote

Sodexo; New York (NY); Remote; USD 187,000 - 243,000; Full time

Job summary

Sodexo is seeking a VP, Operations - Airline Lounges to lead a premier portfolio of airport lounges, driving operational excellence, financial performance, client partnerships, growth, and guest experience.

You'll lead teams, foster client relationships, and deliver scalable solutions that support long-term success for the division and the broader organization. Remote role with significant travel; must live near a major airport.

Qualifications

• Executive-level client relationship management experience.
• Experience leading large, cross-functional teams with a focus on operational excellence and long-term growth.
• Consultative and communication skills to engage diverse stakeholders and foster trusted client relationships.
• Strategic mindset with the ability to turn insights into action and drive meaningful business outcomes.
• Demonstrated success in talent development, succession planning, and building high-performing teams.
• Deep understanding of client environments and the ability to serve as a trusted advisor who brings forward innovative, value-driven solutions.

Responsibilities

• Identify operational opportunities and implement scalable solutions that improve quality, productivity, consistency, and profitability.
• Lead successful openings, transitions, mobilizations, and operational improvement initiatives.
• Champion a strong safety culture while delivering operational excellence and consistent commercial performance.
• Drive strategic initiatives that support sustainable growth, client satisfaction, and innovation across your division.
• Lead and develop high-performing teams, with a strong focus on talent management, succession planning, and engagement.
• Collaborate with regional and segment leaders to align local efforts with broader business goals.

Skills

Executive leadership

Client relationship management

Cross-functional leadership

Strategic thinking

Consultative communication

Talent development

Stakeholder management

Education

Bachelor's degree or equivalent experience

Job description

Sodexo is seeking a VP, Operations - Airline Lounges to lead a premier portfolio of airport lounges, driving operational excellence, financial performance, client partnerships, growth, and guest experience.

You'll lead teams, foster client relationships, and deliver scalable solutions that support long-term success for the division and the broader organization. Remote role with significant travel; must live near a major airport.