VP, AI Transformation & Innovation Programs

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City seeks a Vice President, Program Manager – Innovation & AI Transformation to lead cross-functional transformation programs.

The role focuses on embedding AI and automation into control management workflows and partnering across the three lines of defense to deliver measurable outcomes. You will translate opportunities into roadmaps, manage dependencies, and drive governance from pilot to scale, balancing risk, privacy, and control requirements while delivering

Qualifications

• 7+ years of cross-functional transformation program management experience.
• Strong command of AI and automation technologies.
• Structured problem-solving skills including root-cause analysis and process mapping.
• Experience defining outcomes, metrics, and KPIs using data.
• Ability to apply AI and automation to knowledge/workflow-heavy processes.
• Ability to design solutions across people, process, data, and technology.
• Strong stakeholder management and influencing skills.
• Strong governance and delivery discipline.
• Change leadership including adoption planning and training.
• Risk and controls mindset, privacy and compliance integration.

Responsibilities

• Lead AI-enabled transformation programs across control management processes by embedding AI and automation into defined workflows.
• Diagnose end-to-end workflows to identify root causes, baseline performance, and define clear outcomes and KPIs.
• Discover, size, and shape use cases and translate them into executable roadmaps with requirements, milestones, and success measures.
• Design fit-for-purpose solutions across people, process, operating model, data, and technology, articulating trade-offs.
• Define and implement operating model changes that embed AI into day-to-day work, including roles and escalation paths.
• Own program delivery and governance, including plans, dependencies, risks and issues, decision logs, and status updates.
• Drive decisions and escalations to maintain momentum and deliver outcomes on time and with quality.
• Partner across lines of defense, lines of business, and corporate functions to align priorities.
• Track benefits and value realization by measuring performance against targets and improving based on data.
• Produce roadmaps, reporting, and dashboards to meet stakeholder needs.

Skills

Program management

AI & automation

Structured problem solving

Outcomes & metrics

Stakeholder management

Governance & delivery

Change leadership

Risk & controls mindset

Job description

JPMorgan Chase & Co. in Jersey City seeks a Vice President, Program Manager – Innovation & AI Transformation to lead cross-functional transformation programs.

The role focuses on embedding AI and automation into control management workflows and partnering across the three lines of defense to deliver measurable outcomes. You will translate opportunities into roadmaps, manage dependencies, and drive governance from pilot to scale, balancing risk, privacy, and control requirements while delivering