VP, AI Strategy & Client Engagement

Soteria Reinsurance Ltd.; Durham (NC); Sur place; USD 180 000 - 280 000; Plein temps

Résumé du poste

Fidelity Investments seeks a VP, AI Strategy and Client Engagement to translate complex AI capabilities into measurable client value and oversee AI strategy adoption with senior clients. The role requires leading cross-functional teams, shaping governance, and communicating a clear AI roadmap to executive stakeholders.

The position emphasizes client onboarding, workshops, and executive reviews to drive AI transformation opportunities and responsible AI practices.

Qualifications

• Bachelor’s degree required; 10+ years in product management, strategy, consulting, client engagement, or technology leadership.
• Ability to translate AI concepts into business value and communicate to executives.
• Experience with AI governance, risk, privacy, and regulatory considerations.

Responsabilités

• Serve as primary client-facing advisor for AI strategy and solutions and articulate governance and product roadmap.
• Lead strategic discussions with client executives, consultants, and partners on AI trends, opportunities and risks.
• Gather client feedback and market insights to influence AI product strategy and prioritise client solutions.
• Collaborate with product, engineering, legal, compliance, risk, and security to reflect client needs in planning.

Connaissances

Executive communication

AI/ML knowledge

Cross-functional collaboration

Strategic thinking

Presentation skills

Relationship building

Client advisory

Formation

Bachelor’s degree in Business or related field

Description du poste

**VP, AI Strategy and Client Engagement****Position Overview**The VP, AI Strategy and Client Engagement serves as a trusted advisor to clients, helping them understand, adopt, and realize value from Fidelity's AI capabilities. This role sits at the intersection of product management, AI innovation, client consulting, and business strategy.The successful candidate will translate complex AI capabilities into clear business outcomes, communicate Fidelity's AI vision and roadmap, gather client feedback and market insights, and partner with Product, Engineering, Client Engagement, and business teams to ensure client needs influence the evolution of our AI solutions.**Key Responsibilities****AI Strategy, Client Advisory, and Relationship Management*** Serve as a primary client-facing representative for Fidelity's AI strategy and solutions, translating complex AI concepts into practical business outcomes, client value propositions, and articulating governance approach and product roadmap.* Lead strategic discussions and represent Fidelity with client executives, consultants, and industry partners regarding AI trends, opportunities, risks, and business transformation.* Gather client feedback, emerging challenges, market intelligence, and competitive insights to influence AI product strategy and prioritize client solutions.* Build trusted relationships with senior client stakeholders and strategic partners, while acting as the voice of the client within Fidelity's AI organization.* Support client onboarding and adoption of AI-enabled capabilities, which may include workshops, strategy sessions, and executive reviews focused on AI transformation opportunities.* Address client questions regarding AI governance, security, privacy, compliance, and responsible AI practices.**Product Management and Market Insights*** Develop business cases and value narratives that demonstrate measurable outcomes from AI investments.* Help define product positioning, adoption strategies, and go-to-market approaches for AI solutions.* Develop executive-level presentations, white papers, and client-facing content related to AI strategy, positioning Fidelity as a leader in responsible and innovative AI adoption.* Contribute to industry discussions around AI governance, risk management, and client value creation.**Cross-Functional Leadership*** Collaborate closely with AI product teams, engineering, architecture, legal, compliance, risk, and security partners to ensure client perspectives are incorporated into product planning and strategic decision-making, while meeting Fidelity standards and practices.* Coordinate communication between internal AI teams and external stakeholders.* Support executive leadership with client insights, industry trends, and strategic recommendations.**Required Qualifications*** Bachelor’s degree in Business, Financial Services , Technology, Computer Science, Engineering, or related field preferred.* 10 plus years of experience in product management, strategy, consulting, client engagement, or technology leadership.* Demonstrated experience communicating complex technology solutions to executive audiences.* Strong understanding of AI, machine learning, generative AI, and digital transformation trends, as well as risk, privacy, and regulatory considerations.* Experience influencing cross-functional teams and driving strategic initiatives, including launching or managing AI-enabled products.* Exceptional written, verbal, and presentation skills.* Ability to translate technical concepts into business-focused discussions.* Proven ability to build credibility with senior executives and strategic clients.**Travel ~30%**Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.