Volunteer Services Coordinator

O’Fallon, MO; O’Fallon (MO); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA with employer contributions

FSAs

Wellness program

Job summary

The City of O'Fallon, Missouri, is hiring a Volunteer Services Coordinator to recruit, place, train, and supervise volunteers across City departments and events. You will build relationships with schools, nonprofits, and local businesses to support programs and initiatives.

The role emphasizes ADA compliance, community engagement, and comprehensive volunteer program management. Join a committed team serving the community with impact and care.

Qualifications

• Knowledge of volunteer administration practices.
• Knowledge of community demographics and event planning.
• Knowledge of modern office procedures and records management.
• Ability to plan, organize, coordinate, and direct volunteer activities.
• Ability to analyze problems and implement solutions.
• Strong organizational, interpersonal, oral, and written communication skills.
• Ability to build and maintain positive relationships with volunteers and community partners.

Responsibilities

• Recruit, coordinate, train, and supervise volunteers for City departments and events.
• Develop and promote volunteer opportunities through presentations, media, materials and social channels.
• Plan and coordinate City-sponsored events and volunteer recognition activities.
• Collaborate with staff to identify volunteer needs and develop opportunities.
• Interview, screen, place, orient, and train volunteers.
• Maintain relationships with schools, nonprofits, civic groups, and local businesses.
• Manage and maintain the volunteer database and records.
• Stay updated on best practices through training and development.
• Purchase supplies and manage inventory and bids.
• Follow City policies and procedures.

Skills

Volunteer administration

Community demographics

Office procedures

Planning and coordination

Problem solving

Communication skills

Relationship building

Education

Bachelor’s degree

Job description

Now Hiring: Volunteer Services Coordinator

City of O'Fallon, Missouri

Pay: $25.98-$32.49 hourly, depending on qualifications (DOQ)

Join the City of O'Fallon team as a Volunteer Services Coordinator! We are looking for an organized, enthusiastic, and community-minded individual to coordinate volunteer recruitment, placement, training, and retention. This position plays an important role in connecting volunteers with meaningful opportunities to support City departments, programs, and special events while building strong relationships throughout the community.

Major Duties

• Recruit, coordinate, train, and supervise volunteers to support City departments, programs, and special events.
• Develop and promote volunteer opportunities through presentations, digital media, print materials, and social media while ensuring compliance with Americans with Disabilities Act (ADA) requirements.
• Plan and coordinate City-sponsored events and volunteer recognition activities.
• Collaborate with City staff to identify volunteer needs and develop opportunities that support departmental goals.
• Interview, screen, place, orient, and train volunteers.
• Establish and maintain relationships with schools, nonprofit organizations, civic groups, local businesses, and other community partners.
• Manage and maintain the volunteer database, ensuring accurate records and addressing system-related concerns.
• Stay informed of current volunteer administration practices through research, training, and professional development.
• Purchase supplies, obtain bids and quotes, and maintain department inventory.
• Follow City finance and budgeting policies and procedures.
• Provide general instruction and feedback to the Citizens First Administrative Assistant as needed.
• Perform other related duties as assigned.

Minimum Qualifications

• Bachelor's degree in a related field or a combination of education and experience that provides the necessary knowledge and skills.
• Two to three years of related experience in volunteer coordination, community engagement, event planning, or a similar position.
• Possession of, or ability to obtain, a valid Missouri driver's license for the type of vehicle or equipment operated.

Knowledge and Skills

• Knowledge of volunteer administration and human resources practices.
• Knowledge of community demographics and event planning.
• Knowledge of modern office procedures, records management, and computer software applications.
• Ability to plan, organize, coordinate, and direct volunteer activities.
• Ability to analyze problems, develop solutions, and implement effective procedures.
• Strong organizational, interpersonal, oral, and written communication skills.
• Ability to build and maintain positive relationships with volunteers, City employees, community organizations, and the public.

Employee Benefits

The City of O'Fallon values its employees and their well-being. Our comprehensive benefits package includes:

Health and Wellness

• Medical, dental, and vision insurance.
• Employer-paid accident and life insurance.
• Optional Health Savings Account (HSA) with employer contributions.
• Flexible Spending Accounts (FSAs).
• Optional pet insurance and identity-theft protection.
• Wellness incentives and onsite workout facilities.
• Discounted membership at the Renaud Fitness & Aquatic Center.
• Employee Assistance Program (EAP).

Paid Time Off

• Three weeks of vacation for new hires.
• 11 paid holidays and one personal holiday.
• Sick leave.
• Extended illness leave for personal or family care.

Retirement and Professional Development

• Missouri LAGERS L-6 Pension Plan.
• 457(b) retirement plan options.
• Tuition reimbursement.

Some City facilities also feature designated, fully furnished Zen and lactation rooms to support employee well-being and work-life balance.

Join Our Team!

Be part of a team that brings the community together through volunteerism, civic engagement, and meaningful service opportunities. The City of O'Fallon offers competitive pay, comprehensive benefits, and the opportunity to make a positive difference in the community we serve.

The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.