Volunteer Recruitment & Engagement Lead

Ronald McDonald House Philadelphia; Philadelphia (Philadelphia County); On-site; USD 69,000 - 74,000; Full time

Job summary

Ronald McDonald House Philadelphia is seeking a Volunteer Recruitment & Engagement Manager to oversee the entire volunteer life cycle—from recruitment and onboarding to retention and recognition. Reporting to the Chief People Officer, you will collaborate with the Director of Volunteer Programs to expand volunteer opportunities and align with strategic goals for a mission-driven nonprofit.

This role requires day, evening, and weekend availability and travel between RMH Philadelphia locations.

Qualifications

• Minimum 3 years of full-cycle, large-organization volunteer or staff recruitment experience.
• Experience with volunteer databases or HRIS is a plus.
• Strong full-cycle recruitment skills with proven results.
• Excellent verbal and written communication skills.
• Exceptional organizational and administrative skills.
• Ability to manage multiple tasks simultaneously and meet deadlines.
• Proficiency with Microsoft Office.

Responsibilities

• Recruit volunteers and staff, develop outreach strategies and sourcing.
• Lead volunteer onboarding and interview processes.
• Coordinate RMH Philly Ambassador program and volunteer recognitions.
• Collaborate with departments to align volunteer placements with goals.
• Maintain and update volunteer job descriptions across platforms.
• Design and conduct volunteer engagement surveys and act on feedback.
• Support training of staff on volunteer performance management systems.
• Maintain Volgistics and ensure data accuracy.
• Represent RMH Philly at events and in communications.

Skills

People skills

Full-cycle recruitment

Interviewing

Communication

Organizational skills

Time management

Flexibility

Education

Bachelor's degree

Tools

Volgistics

HRIS

Microsoft Office

Job description

Ronald McDonald House Philadelphia is seeking a Volunteer Recruitment & Engagement Manager to oversee the entire volunteer life cycle—from recruitment and onboarding to retention and recognition. Reporting to the Chief People Officer, you will collaborate with the Director of Volunteer Programs to expand volunteer opportunities and align with strategic goals for a mission-driven nonprofit.

This role requires day, evening, and weekend availability and travel between RMH Philadelphia locations.