Volunteer Programs Specialist – Admin & Engagement

East Bay Community Action Program; East Providence (RI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement plan with employer match

Employer-paid life insurance

Professional development

Mileage reimbursement

Job summary

East Bay Community Action Program seeks an Office of Volunteer Services Program Assistant in East Providence to support volunteer engagement and day-to-day OVS operations. You will help with recruitment, onboarding, scheduling, communications, and recordkeeping to ensure volunteers can focus on serving the community.

The role emphasizes organization, reliability, and a professional presence as you work with volunteers, staff, and community partners across programs.

Qualifications

• Entry-level experience (0–3 years) in administrative, customer service or nonprofit work.
• Experience coordinating schedules, onboarding, communications or recordkeeping is a plus.

Responsibilities

• Coordinate day-to-day operations of OVS programs and respond to inquiries.
• Manage scheduling for VITA, SHIP, Career Closet, and other activities.
• Maintain professional communication between OVS, other programs, volunteers and partners.
• Organize health education workshops and community programming logistics.
• Support AmeriCorps Seniors RSVP initiatives and volunteer recognition.
• Maintain records, databases, and program files for compliance and reporting.
• Process vendor invoices and financial documentation per procedures.
• Prepare reports and meeting materials for program management.
• Develop outreach materials, newsletters, and promotional resources.
• Coordinate Blackboard Connect and other outreach communications.
• Plan logistics for community engagement and special events.
• Contribute to special projects and organizational priorities.

Skills

Strong interpersonal skills

Excellent communication

Organizational skills

Customer service mindset

Team collaboration

Attention to detail

Confidentiality

Tools

Office software (email, word processing, spreadsheets)

Job description

East Bay Community Action Program seeks an Office of Volunteer Services Program Assistant in East Providence to support volunteer engagement and day-to-day OVS operations. You will help with recruitment, onboarding, scheduling, communications, and recordkeeping to ensure volunteers can focus on serving the community.

The role emphasizes organization, reliability, and a professional presence as you work with volunteers, staff, and community partners across programs.