Volunteer Programs Lead - Events & Community Engagement

Humane Society of Greater Dayton; Centerville (OH); On-site; USD 19,000 - 23,000; Part time

Job summary

The Humane Society of Greater Dayton is seeking a part-time Volunteer Support Specialist to enhance volunteer engagement across Dayton Humane & Co and the MeowZa Cat Boutique. Reporting to the Volunteer Coordinator, you will recruit, train, and manage volunteers for our signature events and daily programs.

Responsibilities include overseeing the Better Impact system, coordinating tours, and delivering exceptional customer service to volunteers and the public.

Qualifications

• High School Diploma or GED.
• 1+ year of experience in a volunteer management or community-facing role preferred.
• Basic computer skills including Microsoft Office.
• Experience and ability to use standard office equipment.

Responsibilities

• Recruits, trains, schedules, and provides ongoing mentorship to volunteers.
• Serves as a primary administrator for the Better Impact volunteer management system.
• Coordinates and leads group tours and corporate volunteer days.
• Oversees volunteer recruitment and on-site management for signature events.
• Works with the Volunteer Coordinator to align policies and standards.
• Provides high-level customer service to the public, volunteers, and groups.
• Handles event administrative needs, including registration and setup/teardown.
• Trains, encourages, and motivates volunteers.

Skills

Communication skills

Time management

Volunteer recruitment

Organizational skills

Education

High School Diploma or GED

Experience in volunteer management or community-facing role

Tools

Microsoft Office

Job description

The Humane Society of Greater Dayton is seeking a part-time Volunteer Support Specialist to enhance volunteer engagement across Dayton Humane & Co and the MeowZa Cat Boutique. Reporting to the Volunteer Coordinator, you will recruit, train, and manage volunteers for our signature events and daily programs.

Responsibilities include overseeing the Better Impact system, coordinating tours, and delivering exceptional customer service to volunteers and the public.