Volunteer Programs Lead - Build Community Impact

HIRTA Public Transit; Urbandale (IA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

IPERS retirement

Comprehensive benefits package

Job summary

HIRTA Public Transit is seeking a Volunteer Program Manager in Urbandale, IA, to lead and grow our volunteer network and partner with communities we serve. You will supervise volunteers, support outreach, and help tell our story to attract new participants.

The role focuses on building partnerships, ensuring engagement, and maintaining proper documentation and reimbursements while aligning with IPERS retirement benefits. This full-time position requires flexibility for events and outreach.

Qualifications

• Passion for working with volunteers and communities served.
• Self-starter mindset with ability to hit the ground running.
• Excellent communication and relationship-building skills.
• Strong organizational skills and attention to detail, especially with records and reimbursements.

Responsibilities

• Build and grow the volunteer community: Recruit, onboard, and retain volunteers through active outreach in the communities we serve.
• Lead a team of volunteers: Supervise and mentor providing guidance, support, and direction.
• Tell our story: Support marketing and community education efforts to raise awareness and attract volunteers.
• Track what matters: Collect, review, and report program statistics showing the program's impact.
• Keep the program running smoothly: Process mileage reimbursement claims and maintain current volunteer documentation.
• Collaborate: Participate in regular manager-staff meetings and work with staff, partners, and volunteers.
• Put people first: Bring a person-centered approach to every interaction.

Skills

Strong communication

Relationship-building

Organizational skills

Initiative

Job description

HIRTA Public Transit is seeking a Volunteer Program Manager in Urbandale, IA, to lead and grow our volunteer network and partner with communities we serve. You will supervise volunteers, support outreach, and help tell our story to attract new participants.

The role focuses on building partnerships, ensuring engagement, and maintaining proper documentation and reimbursements while aligning with IPERS retirement benefits. This full-time position requires flexibility for events and outreach.