Volunteer Programs & Engagement Assistant (Bronx)

Southern Arkansas University; New York (NY); On-site; USD 47,000 - 50,000; Full time

Job summary

Ariva in New York City is seeking a full-time, in-person Volunteer Coordinator to support the Tax Program across Bronx sites. The role focuses on recruiting, engaging, and retaining volunteers, coordinating trainings, and maintaining accurate records to drive program success.

The position requires fluency in English and Spanish, with IRS intake certifications provided by Ariva. It is a full-time, on-site opportunity in multiple Bronx neighborhoods.

Qualifications

• At least one year of experience supporting volunteers, community programs, outreach initiatives, or client services.
• Fluent in English and Spanish.
• IRS Intake/Quality Review certifications training provided by Ariva is offered.

Responsibilities

• Recruit, engage, retain, and recognize volunteers in coordination with the Volunteer Coordinator.
• Maintain and update the volunteer database with accurate records.
• Assist with recruitment events, job fairs, and outreach drives to promote the organization's mission.
• Respond to volunteer inquiries via phone, email, or other channels promptly.
• Screen, onboarding, and orient new volunteers, collecting required forms and documentation.
• Coordinate volunteer communications and distribute outreach materials.
• Track volunteer participation, attendance, and service hours; report outcomes.
• Support data collection and reporting for management, funders, and stakeholders.
• Plan and coordinate volunteer training, appreciation events, and recognition activities.
• Perform other duties as assigned.

Skills

Volunteer management

Bilingual English/Spanish

Communication skills

Organizational skills

Attention to detail

Tools

Salesforce

Job description

Ariva in New York City is seeking a full-time, in-person Volunteer Coordinator to support the Tax Program across Bronx sites. The role focuses on recruiting, engaging, and retaining volunteers, coordinating trainings, and maintaining accurate records to drive program success.

The position requires fluency in English and Spanish, with IRS intake certifications provided by Ariva. It is a full-time, on-site opportunity in multiple Bronx neighborhoods.