Community Tax Preparation Volunteer (IRS VITA Program)

NYC Service; New York (NY); On-site; Full time

Job summary

NYC Service is looking for dedicated volunteers for the Community Tax Preparation Volunteer role. Volunteers will assist the IRS VITA Program in providing free tax preparation services to low-to-moderate-income taxpayers in New York City.

No prior experience is required, as comprehensive training and IRS certification resources will be provided. This role is crucial in helping families access valuable tax credits and refunds, enhancing financial stability in the community.

Join us in empowering individuals and families and making a significant impact in their lives!

Qualifications

• Age: 18+ (with Adult: 18+)
• English language proficiency

Responsibilities

• Welcoming clients
• Assisting with intake and document collection
• Supporting tax preparation activities
• Scheduling appointments
• Providing language assistance
• Conducting outreach
• Helping raise awareness of free tax filing services

Job description

Community Tax Preparation Volunteer (IRS VITA Program)

New Hope Alive, Inc. (NHA) is seeking dedicated volunteers to support its IRS-approved Volunteer Income Tax Assistance (VITA) Program. NHA is an authorized IRS VITA site serving Bronx and New York City communities (Site Identification Number: S21010001), providing free tax preparation services to eligible individuals and families.

Volunteers will play a vital role in helping low‑to‑moderate‑income taxpayers file accurate tax returns, claim valuable tax credits, and access refunds that contribute to greater financial stability and economic well‑being. Volunteer opportunities are available for tax preparers, client intake specialists, greeters, interpreters, administrative support volunteers, and community outreach ambassadors.

No prior tax preparation experience is required for many volunteer roles. Comprehensive training, IRS certification resources, and ongoing support will be provided. Individuals with backgrounds or interests in accounting, finance, bookkeeping, customer service, community outreach, language interpretation, education, public service, or nonprofit work are encouraged to apply.

Volunteer Responsibilities

• Welcoming clients
• Assisting with intake and document collection
• Supporting tax preparation activities
• Scheduling appointments
• Providing language assistance
• Conducting outreach
• Helping raise awareness of free tax filing services available through the VITA program

Requirements

• Age: 18+ (with Adult: 18+)
• English language proficiency

Issue Area(s)

Tax Preparation

Population Served

• Families
• Homeless
• LGBT (Lesbian, Gay, Bisexual, Transgender)
• Low‑income communities
• Military/Veterans
• Offenders/Ex‑offenders
• People with Disabilities
• People with Health‑based Concerns
• Youth

This opportunity offers valuable experience in financial literacy, tax preparation, community engagement, and nonprofit operations while making a meaningful difference in the lives of individuals and families. Volunteers will help residents access important refunds, tax credits, and financial resources that strengthen households and communities.

Join New Hope Alive, Inc. in expanding access to free, high‑quality tax preparation services and empowering residents to achieve greater financial security.