Tax Program Manager — Lead Volunteers & Community Impact

Bronxworks; New York (NY); On-site; USD 55,000 - 60,000; Full time

Job summary

BronxWorks is seeking a Tax Manager for the NYC Free Tax Prep Program in Bronx, NY. The role oversees and trains volunteers, stays current on tax law, and ensures accuracy, security, and compliance of returns, with a focus on improving the program’s efficiency.

The position requires flexibility during tax season with evenings and Saturdays, plus off-season duties and travel to Bronx sites. Strong coordination and communication skills are essential.

Qualifications

• Bachelor's Degree preferred. An equivalent combination of education, training and experience will be considered in lieu of a degree.
• Ability to pass IRS Advanced level tax preparer test. (Training is provided.)
• Tax or project management experience.

Responsibilities

• Become IRS Advanced Tax Preparer certified.
• Ensure quality, accuracy, security and compliance of tax returns.
• Understand and be capable of researching tax code.
• Obtain successful site visit audits and post-tax season audits.
• Help establish and monitor the NYC Free Tax Prep budget.
• Keep informed of changes in tax law and convey changes to volunteers.
• Oversee, manage and train volunteers.
• Manage successful coordination of tax preparation site and volunteers.
• Establish the appointment schedule for each site and continue to update and monitor.
• Assist in obtaining volunteers and marketing the NYC Free Tax Prep program.
• Inform and encourage clients to utilize BronxWorks WFD and other financial stability services.
• Ensure program adherence to all IRS guidelines and rules.
• Assist in the management of timely submission and acceptance of all tax returns, follow-up with any IRS rejections, and resubmit for acceptance in a timely manner.
• Build volunteer capacity and community networks in support of the tax program.
• Coordinate the ongoing reporting process and respond to opportunities for improvement.
• Be a strong ambassador for the NYC Free Tax Prep program and BronxWorks
• Work flexible hours, with availability to work some evenings and Saturdays, with prior notice.
• Required to travel to developments, sites, events, and other various locations across the Bronx
• Other duties as assigned by Program Director, Associate Vice President and Vice President of Workforce Development

Skills

Tax preparation

Volunteer training

Program coordination

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

BronxWorks is seeking a Tax Manager for the NYC Free Tax Prep Program in Bronx, NY. The role oversees and trains volunteers, stays current on tax law, and ensures accuracy, security, and compliance of returns, with a focus on improving the program’s efficiency.

The position requires flexibility during tax season with evenings and Saturdays, plus off-season duties and travel to Bronx sites. Strong coordination and communication skills are essential.