Volunteer Programs Coordinator - Outreach & Training Lead

Catholic Charities, Diocese of Joliet; Crest Hill (IL); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Time-off: 14 Holidays - 15 Vacation &

Flexible Spending Account

Short-term Disability Insurance

Long-Term Disability Insurance (employ

Life and AD&D Insurance

403B Retirement Plan with employer

Employee Assistance Program (EAP)

Descripción de la vacante

Catholic Charities, Diocese of Joliet is seeking a Volunteer Services Coordinator to recruit, onboard, and empower volunteers and clients across our programs.

You will lead outreach at community events, coordinate training, maintain records, and ensure a welcoming, inclusive environment. This full-time role supports diverse populations in Crest Hill, IL, with strong benefits and a mission-driven culture.

Formación

• Experience in volunteer or community program management.
• Ability to engage with diverse groups.
• Proficiency with Microsoft Office applications.

Responsabilidades

• Develop and implement strategies to recruit a diverse pool of volunteers and clients.
• Conduct outreach through community events and partnerships.
• Manage the onboarding process, including applications, interviews, background checks, and orientation.
• Design and deliver training sessions to prepare volunteers for their roles.
• Provide ongoing support, supervision, and recognition to volunteers.
• Address volunteer concerns and resolve conflicts as needed.
• Match volunteers with appropriate clients based on skills and interests.
• Maintain accurate volunteer records, schedules, and hours in database.
• Represent the agency at volunteer fairs, community events, and networking opportunities.
• Plan and implement volunteer appreciation events and recognition initiatives.
• Gather feedback from volunteers to improve the program and enhance satisfaction.
• Promote a positive and inclusive volunteer culture.
• Track and report volunteer metrics and impact to leadership and funders.
• Evaluate program effectiveness and recommend improvements.
• Ensure compliance with funder and agency policies.
• Other duties as assigned within the guidelines of this position.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Volunteer management

Diversity engagement

Educación

High school diploma or equivalent

Bachelor’s degree preferred

Herramientas

Microsoft Office

Outlook

Word

Teams

Descripción del empleo

Catholic Charities, Diocese of Joliet is seeking a Volunteer Services Coordinator to recruit, onboard, and empower volunteers and clients across our programs.

You will lead outreach at community events, coordinate training, maintain records, and ensure a welcoming, inclusive environment. This full-time role supports diverse populations in Crest Hill, IL, with strong benefits and a mission-driven culture.