Case Manager: Impactful Social Services + Generous Benefits

Catholic Charities, Diocese of Joliet; Kankakee (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

14 Holidays

15 Vacation days

5 Paid Leave days

9 Sick days

Medical/Dental/Vision Health Ins.

Flexible Spending Account

Short-term Disability Insurance

Long-Term Disability Insurance (employ

Life and AD&D Insurance

403B Retirement Plan with employer

Employee Assistance Program (EAP)

Job summary

Catholic Charities, Diocese of Joliet is seeking a dedicated professional to support social services, conduct initial case management visits, and manage client referrals with compassion and respect. The role emphasizes documentation, policy adherence, and strong community engagement.

Ideal candidates have a background in human services with excellent communication skills and a valid driver’s license. This position offers competitive benefits and a mission-driven work environment.

Qualifications

• Bachelor’s degree in human services, business, or related field, or three years of relevant experience.
• Minimum one year of experience in human services, volunteer management, banking, or similar environment.
• Experience with older adults or disability services preferred.
• Ability to work effectively with diverse populations.
• Ability to relate well to persons with disabilities and older adults, respecting their privacy, dignity, and right to self-determination.
• Proficiency in Microsoft Office applications (Outlook, Word, Teams).
• Strong verbal and written communication skills.
• Successful background clearance and other required testing.
• Support for the Codes of Ethics by Catholic Charities USA, NASW, and APA.
• Valid driver’s license, reliable transportation, and proof of liability insurance.

Responsibilities

• Ensure social services are rendered with compassion and respect, promoting financial stability.
• Conduct initial case management visits with clients and complete annual redeterminations
• Follow through on client referrals, complete assessments, and monitor volunteer/client placements.
• Ensure documentation requirements and timeframes are met.
• Attend initial meetings with volunteers and clients, providing program orientation.
• Ensure volunteers and clients follow established program policies and procedures.
• Inform Program Manager of any challenges or concerns in a timely manner.
• Maintain program records to ensure compliance with agency, funding source, and accreditation standards.
• Maintain ongoing contact with clients, volunteers, and program advisory council.
• Represent the agency and promote the program through community engagement.
• Assist in recognizing volunteers and maintaining accurate program records.
• Other duties as assigned within the guidelines of this position.

Skills

Verbal communication

Written communication

Microsoft Office

Diversity sensitivity

Empathy for clients

Education

Bachelor’s degree in human services or related field

Tools

Outlook

Word

Teams

Job description

Catholic Charities, Diocese of Joliet is seeking a dedicated professional to support social services, conduct initial case management visits, and manage client referrals with compassion and respect. The role emphasizes documentation, policy adherence, and strong community engagement.

Ideal candidates have a background in human services with excellent communication skills and a valid driver’s license. This position offers competitive benefits and a mission-driven work environment.