Volunteer Engagement & Training Specialist

Ozarks Area Community Action Corporation; Springfield (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Ozarks Area Community Action Corporation seeks an Administrative Assistant for the Foster Grandparent Program, providing administrative and volunteer support, coordinating trainings, and assisting with outreach across the fourteen-county service area.

The role involves direct communication with Foster Grandparents, partners, and public, maintaining program records, and supporting engagement, enrollment, and recognition activities as directed by the Program Director.

Qualifications

• Education: High School Diploma or equivalent.
• Less than 1 year of work experience is preferred.
• Strong interpersonal and communication skills with volunteers and partners.

Responsibilities

• Serve as primary contact for Foster Grandparent volunteers and provide professional, responsive communication.
• Maintain regular contact with volunteers to share program information and provide support.
• Document volunteer communications and important information in program records.
• Track dates, birthdays, anniversaries, and recognition opportunities.
• Prepare and distribute monthly newsletters with program updates and milestones.
• Assist with on-site visits and community outreach within the service area.
• Build and maintain positive relationships with volunteers, stations, partners, and staff.

Skills

Interpersonal Skills

Communication Skills

Phone Etiquette

Organizational Skills

Multitasking

Office Administration

Multi-generational Awareness

Volunteer Coordination

Event Coordination

Data Entry

Time Management

Customer Service

Education

High School Diploma

Tools

Microsoft Office

Job description

Ozarks Area Community Action Corporation seeks an Administrative Assistant for the Foster Grandparent Program, providing administrative and volunteer support, coordinating trainings, and assisting with outreach across the fourteen-county service area.

The role involves direct communication with Foster Grandparents, partners, and public, maintaining program records, and supporting engagement, enrollment, and recognition activities as directed by the Program Director.