Volunteer Coordinator & Office Specialist II

Rogue Valley Council of Governments; Grants Pass (OR); On-site; USD 24,000 - 26,000; Full time

Job summary

Rogue Valley Council of Governments is seeking an Office Specialist II/Volunteer Coordinator for Food & Friends in Josephine County. You will recruit, train, and schedule volunteers, maintain volunteer records, and perform a variety of advanced clerical tasks including phone support, data entry, and meeting coordination.

The ideal candidate is outgoing, collaborative, and passionate about volunteer service; you will also present to community groups and support events and fundraising efforts.

Qualifications

• Completion of high school or equivalent plus additional specialized training in office equipment including computers, word processing, spreadsheets, and database software.
• A minimum of 3 years of administrative and/or clerical experience; experience in volunteer coordination or as a volunteer preferred.
• Any satisfactory equivalent combination of education, experience, and training that demonstrates the knowledge, skills, and abilities to perform the duties of the job.

Responsibilities

• Recruits and retains program volunteers, screens volunteer applications, and conducts orientation and training.
• Enters new volunteer information into Salsa/DonorPro database. Supports in the distribution of volunteer recruitment material including but not limited to PSA’s, posters, and new briefs.
• Acts as a Qualified Entity Designee (QED) and handles confidential personal information for processing volunteer criminal background checks Responsible for processing criminal history background checks for volunteers.
• Schedules home delivered meal volunteer drivers for routes/distribution centers without Meal Site Coordinators.
• Ensures safe food transportation practices for all home delivery routes leaving from the Josephine County Senior Resource Center.
• Oversees the execution of meal delivery from the Josephine County Senior Resource Center to include the Preparation and reconciliation of daily meal counts reports.
• In partnership with Nutrition Program Director and the Jackson County Volunteer Coordinator, develops strategies for volunteer recruitment and retention, including volunteer appreciation activities and events.
• Makes presentations to service and community organizations for volunteer recruitment purposes.
• Responds to client inquiries regarding program services or changes to service and updates client Meal Service records.
• Follows up promptly and appropriately when clients do not answer the door and/or when volunteers report concerns, which in some cases may include the occasional home visit to check on clients that cannot be reached.
• Conducts first level mediation between volunteers, staff and/or clients and reports any concerns or further required action to the Nutrition Program Director.
• Provides assistance with Food & Friends events and fundraising projects.
• Assists in the general monitoring of upkeep and safety in the building and grounds, contacts local vendors to schedule service/maintenance as needed and communicates these issues to the Nutrition Program Director and RVCOG Human Resources Director.

Skills

Administrative experience

Volunteer coordination

Communication skills

Education

High school diploma or equivalent + office training

Job description

Rogue Valley Council of Governments is seeking an Office Specialist II/Volunteer Coordinator for Food & Friends in Josephine County. You will recruit, train, and schedule volunteers, maintain volunteer records, and perform a variety of advanced clerical tasks including phone support, data entry, and meeting coordination.

The ideal candidate is outgoing, collaborative, and passionate about volunteer service; you will also present to community groups and support events and fundraising efforts.