Voluntary Services Specialist

Veterans Health Administration; Los Angeles (CA); On-site; USD 87,000 - 113,000; Full time

Job summary

Veterans Health Administration in Los Angeles, CA, seeks a Voluntary Services Specialist to plan, coordinate, and manage a comprehensive volunteer program supporting Veterans, their families, and caregivers.

The role involves training volunteers, developing partnerships, coordinating outreach, and managing resources across the health care system. Strong collaboration with internal and external stakeholders is essential for program success.

Qualifications

• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
• If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Responsibilities

• Plays a lead role in planning, coordinating, and managing a comprehensive volunteer program to enhance services for Veterans, their families, and caregivers.
• Plans, coordinates, and implements policy; manages budgets, procurement, and partnerships; and coordinates outreach and donor activities.
• Interviews, schedules, places, and evaluates volunteers; conducts internal quality reviews and reports on program performance.
• Develops programs, goals, and objective metrics; coordinates data analysis to prepare reports and evaluations for stakeholders.

Job description

• Department: Department of Veterans Affairs

The Voluntary Services Specialist supports the Veterans Health Administration by planning, coordinating, and managing a comprehensive volunteer program that enhances services provided to Veterans, their families, and caregivers. This position provides support to the National Center for Warrior Independence at the VA Greater Los Angeles Healthcare System in Los Angeles, California.

Key Responsibilities

Total Rewards VA Benefits Duties include, but may not be limited to the following: Handles daily operations in relation to program coordination to include both the training of volunteers and supervisors in other services. Assists in all aspects of the development, coordination, and management. Planning, establishing and implementing policy. Provide support for volunteer and donor activities for customers served.

Provide support for community outreach efforts by providing volunteers and community involvement. Developing program goals and objectives. Managing, evaluating, and coordinating resources of assigned areas. Develops and implements programs and program changes. Develops and fosters a robust network with internal and external stakeholders to build resilient working coalitions.

Motivates diverse groups of people, staff, volunteers, business and civic groups, services organization officials. Conducts interviews, scheduling, placement, and evaluation of volunteers. Conducts a system of internal reviews for quality assurance. Create new and unique volunteer personnel assignments to meet the needs of the customer. Coordinates data analysis from diverse sources to prepare reports and evaluations.

Plans and executes a variety of complex internal and external special events. Assist with budget development, contracting, procurement, logistics, planning, personnel, public relations, engagement and development of public/private partnerships. Consults with services across the health care system, agency representatives and community officials to publicize, analyze, and recommend improvements for programs.

Conducts fact-findings and analysis to recommend potential community partnerships. Evaluates and implements best practices for optimal recruitment and resource support of the health care system operations. Manages implementation of the Continuity of Operations and Emergency Management Plans in relation to volunteer training and communication, deployment of resources, and support of the overall facility emergency plan.

Manages the coordination and management of all monetary and in-kind donations. Manage programs associated with volunteers to include, recruiting, interviewing, and evaluating prospective volunteers. Accountable for ensuring fiscal management and accountability through accurate reporting, documentation and storage of all financial records. Complies with all Federal, VA, and local acquisition laws and regulations, using mandated socio-economic entities and mandatory sources.

Provides education and training to staff on the proper use of donation expenditures, restricted purchases and procurement requirements. * Announcement may closed early based on number of applicants. Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Voluntary Services Specialist/PD99853S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $87061 - $113185/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov - U.S. Federal Government