Veterans Outreach Program Specialist

Veterans Health Administration

Indianapolis (IN)

On-site

USD 75,000 - 98,000

Full time

2 days ago

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Job summary

The Veterans Health Administration in Indianapolis, IN is seeking a Veterans Outreach Program Specialist to act as the primary outreach staff member for Reserve/National Guard veterans returning from GWOT era deployments.

The role involves extensive travel across an assigned area, developing outreach materials, coordinating events, and liaising with Veterans Service Organizations to connect veterans and their families with benefits and services offered by VHA, VBA and NCA.

Qualifications

Transcript must be submitted with your application when basing all or part of qualifications on education.
Only education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment.
If you are using foreign education, you must send a Certificate of Foreign Equivalency with your transcript.

Responsibilities

Providing information, explanation of services, support, and connection to a variety of individuals regarding benefits and eligibility to VHA, VBA and NCA.
Developing, managing, and distributing outreach materials (brochures, presentations, flyers, fact sheets, web content) highlighting Vet Center services and locations and the combat Veteran experience.
Serving as a community liaison representing the Vet Center with Veterans Service Organizations, community groups and others to help Veterans and their families.
Collaborating with Vet Center providers to initiate client referrals and follow up to ensure needs are met.
Planning, coordinating, and executing outreach events; documenting contacts and activities; driving a GOV or Mobile Vet Center for outreach daily.
Setting up and closing the Mobile Vet Center; schedule 8:00am-4:30pm; Telework not available.

Education

Transcript requirement

Job description

Department: Department of Veterans Affairs

The Veterans Outreach Program Specialist serves as the principal outreach staff member for Military Reserve and National Guard members returning from the Global War on Terrorism (GWOT), Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND). The nature of the job requires travel throughout an assigned geographical area away from the Vet Center.

Key Responsibilities

Major duties include, but are not limited to: Providing information, explanation of services, support, and connection to a variety of individuals of various educational, environmental, ethnic, and cultural backgrounds, regarding benefits and eligibility to VHA, RCS, Veterans Benefits Administration (VBA) and the National Cemetery Administration (NCA).

Developing, managing, and distributing outreach materials to include brochures, presentations, flyers, fact sheets, web content, and other targeted information which highlights Vet Center services and locations as well as the combat Veteran experience. Creating presentations and materials with information in the appropriate format to allow the Veteran and/or Service Members, their families and representatives to understand the information they are receiving.

Serving as a community liaison representing the Vet Center with organizations to include but not limited to Veterans Service Organizations, community groups, and others whose interest is in helping and protecting Veterans, their families, and their representatives. Collaborating closely with Vet Center direct service providers, helps initiate client referrals, and follows up to ensure client needs are being met timely.

Collaborating, participating in the planning, coordinating, and executing of a variety of outreach events. Preparing documentation of contacts, client visits, and administrative activities in accordance with program guidelines and policies. Driving either a Government Owned Vehicle (GOV) or a Mobile Vet Center Mobile Vet Center to perform outreach services on a daily basis. Each Mobile Vet Center may be up to 40 feet long.

Setting up and closing the Mobile Vet Center for operation, i.e., leveling the Mobile Vet Center, checking communications systems, electrical systems, etc. Work Schedule: Monday-Friday; 8:00am-4:30pm. Telework: Not available Virtual: This is not a virtual position.

Position Description/PD#: Veterans Outreach Program Specialist/PD76029A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $75374 – $97991/yr.

What is the application deadline?

Applications close on 2026-10-13.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.