Volkswagen Brand Ambassador

Honda Audi Porsche Volkswagen Ann Arbor; Ann Arbor (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a Volkswagen Brand Ambassador in Ann Arbor. You will deliver a first-class vehicle purchasing experience in a fast-paced, client-focused environment, representing the Volkswagen brand with professionalism and integrity.

No prior automotive sales experience is required as comprehensive training is provided. The role emphasizes hospitality, exceptional service, and building lasting client relationships in a dynamic dealership setting.

Qualifications

• Strong willingness to learn and develop professionally.
• Ability to stay composed in a fast-paced environment.
• Excellent punctuality and attendance.
• Interpersonal skills to build rapport with a diverse clientele.

Responsibilities

• Follow up with sales leads in a timely and professional manner.
• Conduct daily inventory walks to know vehicles and specs.
• Deliver a personalized client experience throughout the sales process.
• Maintain knowledge of Audi products, technology, features, and offers.
• Follow sales processes and standards set by management.
• Build long-term relationships with clients through professionalism and hospitality.
• Demonstrate a strong work ethic and team-oriented mindset.
• Develop product knowledge to guide clients through the vehicle purchasing process.

Skills

Customer service

Communication

Professional appearance

Team player

Job description

Volkswagen Brand Ambassador

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

Volkswagen Brand Specialists are responsible for delivering a first-class vehicle purchasing experience in a fast-paced, customer-focused environment. As a Brand Specialist serving our clientele in Ann Arbor, you will represent the Volkswagenbrand with professionalism, confidence, and integrity. Our team operates with a commitment to precision, accountability, and complete transparency. Hospitality and exceptional client service are at the heart of everything we do. We are looking for motivated individuals who take pride in their work, are eager to learn, and are committed to exceeding client expectations.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Consistently follow up with sales leads in a timely and professional manner, meeting or exceeding established activity requirements.
• Conduct daily inventory walks to maintain comprehensive knowledge of available vehicles, features, options, and specifications.
• Deliver an exceptional, personalized client experience throughout the entire sales process.
• Maintain current and accurate knowledge of Audi products, technology, features, and competitive offerings.
• Follow established sales processes, procedures, and standards set by management.
• Build strong, long-term relationships with clients through professionalism, communication, and exceptional hospitality.
• Demonstrate a strong work ethic, positive attitude, and commitment to achieving individual and team goals.
• Develop the skills and product knowledge necessary to successfully guide clients through the vehicle purchasing process and earn their business.

Qualifications & Requirements

• Previous automotive or vehicle sales experience is not required; comprehensive training will be provided.
• Strong willingness to learn, develop professionally, and accept constructive feedback.
• Ability to remain composed, professional, and productive in a fast-paced and high-pressure environment.
• Excellent punctuality and attendance. We value preparedness and believe that being on time means being ready to work.
• Strong interpersonal and communication skills with the ability to build rapport and establish trust with a diverse clientele.
• Professional appearance and demeanor.
• Hospitality, luxury retail, customer service, or other client-facing experience is a plus.
• Self-motivated, goal-oriented, and willing to contribute to a high-performing team.

What We’re Looking For

We are looking for individuals who understand that selling a vehicle is about more than completing a transaction—it is about creating an exceptional experience. If you are driven, coachable, detail-oriented, and passionate about providing outstanding service, we want to hear from you.

Compensation

• Competitive Pay Based on Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!