VoIP Technician

Akkodis; Virginia (MN); On-site; USD 52,348 - 57,859; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K plan

Paid Sick Leave

Short-term disability insurance

Job summary

A leading tech staffing company is seeking a Cisco Voice Technician for a contract position based in Fairfax, VA. Responsibilities include deploying Cisco IP phones, ensuring integration with Microsoft Teams, and providing end-user training. Ideal candidates will have hands-on experience with Cisco hardware, knowledge of structured cabling, and strong communication skills. Join us for an exciting opportunity in a fast-paced environment.

Qualifications

• Hands-on experience with Cisco VoIP frameworks.
• Ability to lift and install devices and manage deployment schedules.
• Experience with phone rollouts or MACD operations.

Responsibilities

• Deploy Cisco IP phones at designated locations.
• Connect phones to the voice network verifying integration.
• Provide end-user orientation on Teams phone features.
• Maintain records of deployment progress.
• Act as the on-site liaison for deployment activities.

Skills

Cisco VoIP phone hardware

Microsoft Teams environments

Structured cabling (CAT6, patch panels)

IP based enterprise paging systems

IP addressing and DHCP

Strong communication

Customer service skills

Ability to work independently

Microsoft Excel proficiency

Tools

Ticketing systems

Job description

This range is provided by Akkodis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$38.00/hr - $42.00/hr

Direct message the job poster from Akkodis

Akkodis is seeking a Cisco Voice Technicians for a 06+ Months Contract position with our Direct Client located in Fairfax, VA (Onsite).

Pay Range: $38 - $42/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.

Job Description

Cisco Voice Technicians will support the deployment of Cisco Teams enabled phones throughout Fairfax County’s approximately 120 office sites and office locations. This role involves hands‑on installation, configuration, and verification of IP based voice devices, ensuring successful integration with Microsoft Teams and the county’s network infrastructure. The Voice Technician will perform the following tasks:

• Work as part of a project team to deploy Cisco IP phones to user desks at designated Fairfax County locations.
• Connect and register Cisco phones to the county voice network, verifying successful integration with Microsoft Teams.
• Perform Cisco phone testing, including dial tone, voicemail access, and call quality checks.
• Provide clear, professional, and patient end‑user orientation and basic training on the new Teams phone features and usage to ensure a smooth transition.
• Maintain meticulous records of deployment progress, testing results, and any configuration deviations within Fairfax County’s project tracking system.
• Act as the primary on‑site liaison for deployment activities, coordinating with county IT staff and escalating technical issues to the Senior UC Engineer using established processes and tools.

Ideal candidates will have the following skills and experience

• Hands‑on experience with Cisco VoIP phone hardware and Microsoft Teams environments.
• Familiarity with structured cabling (CAT6, patch panels, T568B terminations).
• Familiarity with IP based enterprise paging systems.
• Basic understanding of IP addressing, DHCP, and network connectivity.
• Strong communication and customer service skills.
• Ability to work independently and manage assigned deployment schedules.
• Proven ability to manage a strict deployment schedule, prioritize tasks, and work effectively with minimal direct supervision.
• Experience with phone rollouts or MACD (move, add, change, delete) operations.
• Proficiency with Microsoft Excel or ticketing systems to track work tasks.
• Ability to lift and install devices and climb ladders as needed.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at 610-735-6513 or [e-mail].

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short‑term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records.

Seniority level

Associate

Employment type

Contract

Job function

Consulting and Customer Service

Industries: IT Services and IT Consulting