VoIP Network Engineer – DoD, Secret Clearance

By Light Professional IT Services LLC; Fort Lee (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

By Light Professional IT Services LLC is seeking personnel to support on-site VoIP/VoSIP and Unified Communications systems at JBLE, LNEC Fort Gregg-Adams, JEBLCFS, and Fort Lee, VA. Work is on-site with core hours 0700–1700, Monday–Friday, excluding federal holidays.

Responsibilities cover O&M, cybersecurity, and network management across VoIP platforms. The role requires a Secret clearance, Security+ certification, and 3+ years of VoIP/UC experience; AAs or equivalent experience are

Qualifications

• Associate’s degree or four years of relevant hands-on experience.
• Minimum of three years’ experience supporting Voice/Telephone Switch requirements.
• Security+ certification required.
• Fluent in English, including IT terminology.

Responsibilities

• Provide O&M support for VoIP/VoSIP in coordination with DISA and NETCOM.
• Provide expert technical support for VoIP networks, system upgrades, and end user configuration.
• Provide O&M support for VoIP technology.
• Provide expert technical support for VoIP networks, system upgrades, and equipment purchases.
• Use NetOps capabilities to execute VoIP/VoSIP responsibilities and functions.
• Manage and maintain the Call Managers, Gatekeepers and Gateway equipment on all networks.
• Monitor and identify capacity, quality and performance issues for VoIP traffic.
• Provide VoIP cybersecurity functions to include STIGS, patching, IAVA, RMF, CORA tasks.
• Prepare, maintain, and review circuit level voice IP drawings and coordinate VoIP implementation on installations.
• Perform analysis of VoIP degradations and failures, and provide trend analysis and recommendations.
• Provide VoIP diagrams and VVOIP compliance documentation.
• Provide local/common-user LAN and CAN touch labor or remote troubleshooting, repairing, etc.
• Monitor the CAN and LAN using enterprise management software for performance and availability.
• Perform network discovery and fault analysis.
• Provide network utilization reports to the Customer.
• Manage network equipment/software to include configuration management and capacity management.
• Draft and maintain SOP documents for the functional category.
• Manage and maintain approved connections to external networks.
• Maintain, configure, and troubleshoot E-911 systems.
• Perform other duties as required.

Skills

Fluent English

VoIP/UC experience

Call Manager/UC systems experience

Education

Associate’s degree or four years of relevant hands-on experience

Security+ certification

CCNA

Job description

By Light Professional IT Services LLC is seeking personnel to support on-site VoIP/VoSIP and Unified Communications systems at JBLE, LNEC Fort Gregg-Adams, JEBLCFS, and Fort Lee, VA. Work is on-site with core hours 0700–1700, Monday–Friday, excluding federal holidays.

Responsibilities cover O&M, cybersecurity, and network management across VoIP platforms. The role requires a Secret clearance, Security+ certification, and 3+ years of VoIP/UC experience; AAs or equivalent experience are