VoIP & Cloud Collaboration Network Engineer III — Hybrid

Genuine Parts Company; Birmingham (AL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Motion Industries in the Birmingham, AL area is seeking a Network Engineer III to design, implement, and troubleshoot voice and data systems. The role focuses on enterprise VoIP (Cisco CUCM/UCCX) and cloud-based collaboration (Teams voice, D365 Voice Channel), with hybrid on-site work in Irondale, AL and occasional remote for top candidates.

You will design voice modernization, monitor QoS, provide third-level support, and collaborate with IT teams to ensure secure, resilient WAN/LAN platforms

Qualifications

• High school diploma or equivalent required – college degree preferred.
• Minimum of 5 years’ experience in planning, implementing, and maintaining critical environments.
• 5 – 7 years networking experience similar to: Wide and local area networking technologies, protocols, and related hardware (Cisco, Arista, Fortinet, etc.)
• Enterprise voice systems: Cisco CUCM, UCCX, Teams voice, D365 voice, cloud-based collaboration systems
• SD-WAN/VPN/Basic Firewall (Prefer Fortinet)
• Data Center, Cloud, Branch and Internet connectivity – basic routing and switching familiarity
• Heavy focus on VoIP systems and migration to cloud based collaboration
• Extensive experience with QoS, packet analysis, and large-scale hybrid voice deployments.
• Enterprise network management tools (PRTG, NetFlow, etc.)
• Experience with network disaster recovery implementations
• Strong written & verbal communications skills

Responsibilities

• Design and implement voice modernization strategy
• Voice network monitoring & reporting (QoS)
• Provide 3rd level network support & problem resolution
• Provide network architecture planning, design and implementation
• Interact with other corporate teams for enterprise level projects
• Provide voice communication capacity management
• Maintain WAN/LAN documentation and business recovery procedures
• Change management, software updates and configuration management
• Evaluate & recommend networking hardware and software – data center and branch
• Operate and maintain the network management platforms
• Professionally interact with NOC, Operations, vendors and support teams to maintain stable network environment
• Security conscious network design

Skills

VoIP network expertise

Cisco CUCM/UCCX experience

QoS monitoring

Networking concepts (WAN/LAN)

Cloud-based collaboration familiarity

Strong communication skills

Education

High school diploma or equivalent

College degree preferred

Tools

Cisco

Arista

Fortinet

PRTG

NetFlow

Job description

Motion Industries in the Birmingham, AL area is seeking a Network Engineer III to design, implement, and troubleshoot voice and data systems. The role focuses on enterprise VoIP (Cisco CUCM/UCCX) and cloud-based collaboration (Teams voice, D365 Voice Channel), with hybrid on-site work in Irondale, AL and occasional remote for top candidates.

You will design voice modernization, monitor QoS, provide third-level support, and collaborate with IT teams to ensure secure, resilient WAN/LAN platforms