Voice Engineer - Augusta

Piedmont; Augusta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Piedmont Healthcare is seeking an experienced telecommunications professional to support, maintain, and implement our enterprise telecom infrastructure, including Cisco Call Manager, voice mail, IVR, and conferencing systems. You will help administer the telecom environment and ensure reliable communications across the organization.

Ideal candidates will have a HS diploma or GED, an associate degree in a related field, and at least 3 years of hands-on experience with telecom/ video conferencing

Qualifications

• HS diploma or GED required.
• Associate degree in telecommunications, CS, IS or related field preferred.
• 3 years of hands-on experience with installation, implementation, configuring, programming, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment including current versions of Cisco Call Manager.
• CCNA/Cisco Certified Network Analyst - Voice certifications preferred.

Responsibilities

• Assist with the support, maintenance and implementation of the enterprise telecommunications infrastructure, including administration of Cisco Call Manager, call accounting, voice mail, IVR, and conferencing systems.

Skills

Cisco Call Manager

Video Conferencing

Voice/Data Equipment

Education

HS Diploma/GED

Associate's Degree in Telecommunications/CS/IS

Tools

Cisco Call Manager

Job description

Overview

At Piedmont Healthcare, you'll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Overview

At Piedmont Healthcare, you'll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Responsibilities

This role is responsible for assisting with the support, maintenance and implementation of the telecommunications infrastructure for the enterprise. This includes the administration of the telecommunications infrastructure and its associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required


• Associate's Degree from a recognized college or university in telecommunications, Computer Science, Information Systems or closely-related field Preferred

Work Experience

• 3 years of experience including hands-on knowledge of the installation, implementation, configuring, programming, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment including current versions of Cisco Call Manager Required

Licenses and Certifications

• None Required


• CCNA - Cisco Certified Network Technician Cisco Certified Network Analyst - Voice on currently supported Cisco Unified Collaboration products Preferred

Business Unit : Company Name: Piedmont Healthcare Corporate