Vocational Services Case Manager — Empower Clients

The Salvation Army USA Western Territory

North Las Vegas (NV)

On-site

USD 42,000 - 56,000

Full time

13 days ago

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Job summary

The Salvation Army USA Western Territory is seeking a dedicated vocational program professional to guide clients through admissions, assessments, and individualized service planning. You will conduct weekly case management, prepare detailed files, and collaborate with community partners to place clients in on-going training and employment opportunities.

The role emphasizes serving diverse populations, maintaining confidentiality, and coordinating with staff to monitor progress and deliver

Qualifications

Bachelor's degree in guidance and counseling, psychology, vocational rehabilitation or related field; or 2 years of relevant experience.
Proficient in Microsoft Word, Excel, e-mail, and Internet.
Strong interpersonal, telephone, and communication skills, both written and verbal.
Organizational and file management skills.
Ability to work in a team setting with other professionals.
Ability to maintain a self-motivated and self-directed schedule, address multiple projects promptly, and take projects from beginning through completion.
Ability to work with people of diverse backgrounds and circumstances.
Must possess a valid Nevada driver's license and pass a motor vehicle record check.
Must be able to successfully pass a criminal background check.

Responsibilities

Become familiar with the academic components of vocational education.
Screen applicants for program admissions based on established criteria.
Complete a job readiness evaluation of each vocational client.
Prepare an Individual Service Plan for each client.
Conduct weekly case management on each client and prepare written case notes for client files.
Present program services to the public and recruit clients for the Vocational Job Readiness program and coordinate all efforts to get clients enrolled with community partners.
Perform problem resolution with clients and touch base weekly with clients who are working.
Send monthly performance evaluations to each department for clients performing on-the-job training.
Make classroom presentations of program materials as needed.
Attend all vocational staff meetings.
Knowledge of local Community Resources and prepare referrals for clients needing additional supportive services for eyewear, clothing, drug court, mandated court appearances, and NA/AA meetings.
Prepare a discharge summary for all clients exiting the program.
Any other duties as assigned by the supervisor.