Vocational Services Case Manager

The Salvation Army USA Western Territory; North Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a dedicated vocational program professional to guide clients through admissions, assessments, and individualized service planning. You will conduct weekly case management, prepare detailed files, and collaborate with community partners to place clients in on-going training and employment opportunities.

The role emphasizes serving diverse populations, maintaining confidentiality, and coordinating with staff to monitor progress and deliver

Qualifications

• Bachelor's degree in guidance and counseling, psychology, vocational rehabilitation or related field; or 2 years of relevant experience.
• Proficient in Microsoft Word, Excel, e-mail, and Internet.
• Strong interpersonal, telephone, and communication skills, both written and verbal.
• Organizational and file management skills.
• Ability to work in a team setting with other professionals.
• Ability to maintain a self-motivated and self-directed schedule, address multiple projects promptly, and take projects from beginning through completion.
• Ability to work with people of diverse backgrounds and circumstances.
• Must possess a valid Nevada driver's license and pass a motor vehicle record check.
• Must be able to successfully pass a criminal background check.

Responsibilities

• Become familiar with the academic components of vocational education.
• Screen applicants for program admissions based on established criteria.
• Complete a job readiness evaluation of each vocational client.
• Prepare an Individual Service Plan for each client.
• Conduct weekly case management on each client and prepare written case notes for client files.
• Present program services to the public and recruit clients for the Vocational Job Readiness program and coordinate all efforts to get clients enrolled with community partners.
• Perform problem resolution with clients and touch base weekly with clients who are working.
• Send monthly performance evaluations to each department for clients performing on-the-job training.
• Make classroom presentations of program materials as needed.
• Attend all vocational staff meetings.
• Knowledge of local Community Resources and prepare referrals for clients needing additional supportive services for eyewear, clothing, drug court, mandated court appearances, and NA/AA meetings.
• Prepare a discharge summary for all clients exiting the program.
• Any other duties as assigned by the supervisor.

Skills

Interpersonal skills

Microsoft Office

Communication skills

Organization

Teamwork

Self-motivation

Multitasking

Diversity awareness

Driver's license

Education

Bachelor's degree in guidance and counseling, psychology, vocational rehabilitation or related field

2 years relevant experience

Tools

Word

Excel

Email

Internet

Job description

Description

Location: : The Salvation Army-Owens Campus

Status: Full Time/Non-Exempt

MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS

• Bachelor's Degree in guidance and counseling, psychology, vocational rehabilitation or related field; or 2 years of relevant experience.
• Proficient in Microsoft software computer programs, including Word, Excel, e-mail, and the Internet.
• Strong interpersonal, telephone, and communication skills, both written and verbal.
• Organizational and file management skills.
• Ability to work in a team setting with other professionals.
• Ability to maintain a self-motivated and self-directed schedule, address multiple projects promptly, and take projects from beginning through completion.
• Ability to work with people of diverse backgrounds and circumstances.
• Must possess a valid Nevada driver's license and pass a motor vehicle record check.
• Must be able to successfully pass a criminal background check.

RESPONSIBILITIES

• Become familiar with the academic components of vocational education.
• Screen applicants for program admissions based on established criteria.
• Complete a job readiness evaluation of each vocational client.
• Prepare an Individual Service Plan for each client.
• Conduct weekly case management on each client and prepare written case notes for client files.
• Present program services to the public and recruit clients for the Vocational Job Readiness program and coordinate all efforts to get clients enrolled with community partners.
• Perform problem resolution with clients and touch base weekly with clients who are working.
• Send monthly performance evaluations to each department for clients performing on-the-job training.
• Make classroom presentations of program materials as needed.
• Attend all vocational staff meetings.
• Knowledge of local Community Resources and prepare referrals for clients needing additional supportive services for eyewear, clothing, drug court, mandated court appearances, and NA/AA meetings.
• Prepare a discharge summary for all clients exiting the program.
• Any other duties as assigned by the supervisor.

This position has access to confidential and private information.This position is subject to grant funding; however, if the funding ends the position may be eliminated. It is essential that confidentiality and privacy be observed.

PHYSICAL REQUIREMENTS

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Education

Bachelors of Counseling Psychology (preferred)

Licenses & Certifications

Driver's License (required)

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.