VMware Tier II Engineer — Defense Cyber, Secret Clearance

Dunhill Professional Search & Government Solutions

Huntsville (AL)

On-site

USD 70,000 - 80,000

Full time

4 days ago

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Job summary

Dunhill Professional Search & Government Solutions seeks a VMware Administrator to support critical defense cyber initiatives in Huntsville, AL. The role focuses on Tier II escalation for VMware-based virtualization, troubleshooting performance, storage, and networking issues, and maintaining a secure, compliant virtual environment.

The position entails provisioning VMs, maintaining HA/DRS, and coordinating with the Service Desk.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field; or Associate degree + 2 years additional relevant experience; or 4 years additional relevant experience in lieu of a degree.
1+ years of VMware virtualization support.
Experience with an ITSM incident tracking system (ServiceNow preferred).
Demonstrated experience troubleshooting VM performance, storage, and networking issues within a virtualized environment.
Secret clearance required.
Security+ certification.

Responsibilities

Provide Tier II escalation support for incidents involving VMware, virtual machines, and related virtualization infrastructure.
Troubleshoot and resolve issues related to VM performance, host connectivity, storage (vSAN/SAN/NAS datastores), networking (vSwitch, distributed switches, NSX), snapshots, and cluster/HA/DRS configurations.
Perform VM provisioning, cloning, templating, and decommissioning in accordance with change management procedures.
Monitor virtual environment health using tools such as vRealize Operations (Aria Operations), vCenter alarms, and enterprise monitoring platforms; proactively identify and remediate capacity, performance, or configuration issues.
Document, track, and update incidents and service requests in the ITSM ticketing system (e.g., ServiceNow), ensuring resolution within SLA.
Assist with backup and disaster recovery processes for virtualized systems (e.g., Veeam, VMware SRM) and support recovery testing.
Support security hardening, compliance scanning, and remediation of virtual infrastructure per organizational and government security requirements (e.g., STIGs).
Collaborate with Tier I Service Desk to provide technical guidance, knowledge transfer, and escalation criteria for VMware-related tickets.