VMware Administrator - Secret Clearance

Dunhill Professional Search & Government Solutions; Huntsville (AL); On-site; USD 70,000 - 80,000; Full time

Job summary

Dunhill Professional Search & Government Solutions seeks a VMware Administrator to support critical defense cyber initiatives in Huntsville, AL. The role focuses on Tier II escalation for VMware-based virtualization, troubleshooting performance, storage, and networking issues, and maintaining a secure, compliant virtual environment.

The position entails provisioning VMs, maintaining HA/DRS, and coordinating with the Service Desk.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field; or Associate degree + 2 years additional relevant experience; or 4 years additional relevant experience in lieu of a degree.
• 1+ years of VMware virtualization support.
• Experience with an ITSM incident tracking system (ServiceNow preferred).
• Demonstrated experience troubleshooting VM performance, storage, and networking issues within a virtualized environment.
• Secret clearance required.
• Security+ certification.

Responsibilities

• Provide Tier II escalation support for incidents involving VMware, virtual machines, and related virtualization infrastructure.
• Troubleshoot and resolve issues related to VM performance, host connectivity, storage (vSAN/SAN/NAS datastores), networking (vSwitch, distributed switches, NSX), snapshots, and cluster/HA/DRS configurations.
• Perform VM provisioning, cloning, templating, and decommissioning in accordance with change management procedures.
• Monitor virtual environment health using tools such as vRealize Operations (Aria Operations), vCenter alarms, and enterprise monitoring platforms; proactively identify and remediate capacity, performance, or configuration issues.
• Document, track, and update incidents and service requests in the ITSM ticketing system (e.g., ServiceNow), ensuring resolution within SLA.
• Assist with backup and disaster recovery processes for virtualized systems (e.g., Veeam, VMware SRM) and support recovery testing.
• Support security hardening, compliance scanning, and remediation of virtual infrastructure per organizational and government security requirements (e.g., STIGs).
• Collaborate with Tier I Service Desk to provide technical guidance, knowledge transfer, and escalation criteria for VMware-related tickets.

Skills

VMware virtualization

ITSM experience

Troubleshooting

Security clearance

DoD/RMF/STIGs knowledge

Education

Bachelor's degree in IT/CS

Associate degree + 2 years relevant experience

4 years relevant experience in lieu of a degree

Tools

ServiceNow

vCenter/vSphere

vRealize Operations

Veeam

NSX

Job description

VMware Administrator — Huntsville, AL

This is a newly awarded contract supporting critical defense cyber initiatives. The team is being built now, which means the people who join early help set how it runs rather than inheriting someone else's process.

Position Overview

Responsible for providing Tier II technical support for enterprise virtualization infrastructure, with a focus on VMware technologies (vSphere, ESXi, vCenter, vSAN, NSX). Serves as an escalation point for Tier I Service Desk staff on virtualization-related incidents, performing advanced troubleshooting, root cause analysis, and system maintenance to ensure availability, performance, and stability of the virtual environment.

Key Responsibilities

• Provide Tier II escalation support for incidents involving VMware, virtual machines, and related virtualization infrastructure.
• Troubleshoot and resolve issues related to VM performance, host connectivity, storage (vSAN/SAN/NAS datastores), networking (vSwitch, distributed switches, NSX), snapshots, and cluster/HA/DRS configurations.
• Perform VM provisioning, cloning, templating, and decommissioning in accordance with change management procedures.
• Monitor virtual environment health using tools such as vRealize Operations (Aria Operations), vCenter alarms, and enterprise monitoring platforms; proactively identify and remediate capacity, performance, or configuration issues.
• Document, track, and update incidents and service requests in the ITSM ticketing system (e.g., ServiceNow), ensuring resolution within SLA.
• Assist with backup and disaster recovery processes for virtualized systems (e.g., Veeam, VMware SRM) and support recovery testing.
• Support security hardening, compliance scanning, and remediation of virtual infrastructure per organizational and government security requirements (e.g., STIGs).
• Collaborate with Tier I Service Desk to provide technical guidance, knowledge transfer, and escalation criteria for VMware-related tickets.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field; or Associate degree + 2 years additional relevant experience; or 4 years additional relevant experience in lieu of a degree.
• 1+ years of VMware virtualization support.
• Experience with an ITSM incident tracking system (ServiceNow preferred).
• Demonstrated experience troubleshooting VM performance, storage, and networking issues within a virtualized environment.
• Secret clearance required.
• Security+ certification.

Other Job-Specific Skills

• Working knowledge of VMware NSX, vSAN, and vRealize/Aria Suite.
• Familiarity with Windows Server and/or Linux server administration in a virtualized environment.
• Understanding of enterprise storage concepts (SAN/NAS, LUNs, datastores) and networking fundamentals (VLANs, TCP/IP, DNS).
• Familiarity with ITIL v4 practices for incident, problem, and change management.
• Knowledge of DoD/federal security compliance standards (STIGs, RMF) a plus, if supporting government clients.
• Ability to manage multiple priorities and tickets in a fast-paced enterprise environment.

Why people take this role

• A new contract, staffing from day one — early hires help shape how the program runs.
• The employer is rated by its own employees, year after year, among the top 50 best places to work.
• Tier II escalation work across vSphere, vSAN and NSX, with exposure to the full virtualization stack rather than one slice of it.
• Certification and training support, including the certifications named above.

Location: Huntsville, AL — on-site.

Clearance: Active Secret clearance required.

Compensation: $70,000 - $80,000 per year, depending on experience.