Vital Records Specialist — Public Health Impact

Maricopa County; Glendale (AZ); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Tuition reimbursement

Excellent work-life balance

Growth opportunities within Maricopa

Low-cost healthcare for you and depend

Child care benefits

Paid vacation and sick time

Wellness program

Arizona State Retirement System with 1

Employer 100% match on Day 1

Job summary

Maricopa County Department of Public Health is seeking a Vital Records Specialist to manage the registration, amendment, and issuance of vital records in accordance with Arizona law and county policies. You will review documents, protect confidential information, and coordinate with hospitals, funeral homes, and state agencies to ensure accuracy and security of vital records.

The position will move to 2233 W Dunlap Ave at the start of 2027.

Qualifications

• Two years of office, administrative, or clerical experience.
• High School Diploma or GED.
• An equivalent combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basis.

Responsibilities

• Register and process vital records by applying specialized knowledge to accurately register live births, stillbirths, foundlings, deaths, and fetal deaths in accordance with Maricopa County, State of Arizona, and departmental policies and procedures.
• Interpret and apply applicable laws and regulations by ensuring compliance with Arizona Revised Statutes, Arizona Administrative Code, and departmental policies governing the registration, amendment, issuance, and access to vital records and certified copies.
• Review, validate, and process legal and evidentiary documents, including court orders, administrative orders, correction letters, affidavits, voluntary acknowledgments of paternity, and other supporting documentation, to create, amend, or update vital records while maintaining strict confidentiality and data integrity.
• Verify identity and safeguard confidential information by authenticating government-issued identification and evidentiary documents, maintaining secure handling of sensitive records, and adhering to all state, county, and departmental records retention and data security requirements.
• Provide customer service and technical assistance by responding to high-volume inquiries in person, by telephone, and electronically; assisting customers, hospitals, funeral homes, and community partners with the vital registration process; and coordinating with the Arizona Department of Health Services to resolve complex registration issues.
• Perform financial and administrative support functions by processing payments, maintaining and reconciling funeral home charge accounts, balancing daily cash receipts, preparing financial documentation, and completing required registration activities and management reports.
• Support operational excellence through collaboration and training by providing consultation and training to hospitals, birthing facilities, funeral homes, and public partners on vital records procedures, while promoting compliance, process improvement, and efficient service delivery.

Skills

Bilingual English/Spanish

Vital records experience

Customer service

Education

High School Diploma or GED

Job description

Maricopa County Department of Public Health is seeking a Vital Records Specialist to manage the registration, amendment, and issuance of vital records in accordance with Arizona law and county policies. You will review documents, protect confidential information, and coordinate with hospitals, funeral homes, and state agencies to ensure accuracy and security of vital records.

The position will move to 2233 W Dunlap Ave at the start of 2027.