Vital Records Specialist – Public Health

Georgia Department of Revenue; Atlanta (GA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (ERS GSEPS)

Deferred compensation

13 paid holidays

Vacation and sick leave

Paid parental leave

Dental

Vision

Long-term care

Life insurance

Job summary

The Department of Public Health in Georgia is seeking a Special Services Specialist to support vital records operations. You will verify IDs, research requests, and coordinate with agencies to ensure accurate and timely processing.

This role offers a pathway to contribute to public health, with opportunities for professional growth, a supportive team, and a comprehensive benefits package as part of State of Georgia employment.

Qualifications

• High school diploma or GED and three years of job-related experience, or one year at Admin Assistant 1 level.
• Proficiency with Microsoft Office (Word, Excel) is preferred.

Responsibilities

• Reviews constituents’ identification and documentation for vital records requests.
• Researches complex Vital Records requests submitted through the internal system.
• Contacts departments, constituents, and agencies to expedite high-quality service.
• Registers and documents requests in the tracking system.
• Addresses potential fraudulent claims with management.
• Provides input on policies related to record establishment and changes.
• May contact constituents or agencies to gather missing information.
• Performs other assignments as required.

Skills

Customer service

Interpersonal skills

Analytical skills

Time management

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Department of Public Health in Georgia is seeking a Special Services Specialist to support vital records operations. You will verify IDs, research requests, and coordinate with agencies to ensure accurate and timely processing.

This role offers a pathway to contribute to public health, with opportunities for professional growth, a supportive team, and a comprehensive benefits package as part of State of Georgia employment.