Vital Records Administrative Program Specialist

Grambling State University; New Orleans (LA); On-site; USD 40,000 - 54,000; Full time

Job summary

Louisiana Department of Health, Office of Public Health, Bureau of Vital Records in Orleans Parish, invites applications for an Administrative Program Specialist A. The role focuses on interpreting state laws to manage delayed birth certificates, adoption records, and Putative Father Registry requests, while interviewing customers for eligibility and documenting findings.

You will handle casework from initiation to completion, review court orders, and coordinate with legal and medical

Qualifications

• Three years of experience in administrative services; OR
• Six years of full-time work experience in any field; OR
• A bachelor's degree.

Responsibilities

• Interprets and applies complex state laws, statutes, administrative codes, policies, and procedures to delayed birth certificates, adoption-related birth certificates, and Putative Father Registry requests.
• Interviews customers and evaluates requests to determine eligibility, required actions, and appropriate documentation for requested Vital Records services.
• Manages assigned cases from initiation through completion, maintaining accurate case records, correspondence, tracking systems, and LEERS entries.
• Reviews and evaluates court orders, adoption decrees, affidavits, and other evidentiary documents for compliance with applicable laws and requirements.
• Processes adoption and delayed birth certificate cases by conducting electronic and archival searches, verifying documentation, preparing certificates, and securely maintaining case files.
• Processes Putative Father Registry requests by accepting affidavits of paternity, researching Vital Records records, and preparing certificates documenting search results.
• Collaborates with customers, attorneys, judges, medical personnel, adoption professionals, supervisors, and agency legal staff to resolve complex cases, address issues, and support court proceedings.

Skills

Accountability

Policy compliance

Judgment

Education

Bachelor's degree

Job description

Louisiana Department of Health, Office of Public Health, Bureau of Vital Records in Orleans Parish, invites applications for an Administrative Program Specialist A. The role focuses on interpreting state laws to manage delayed birth certificates, adoption records, and Putative Father Registry requests, while interviewing customers for eligibility and documenting findings.

You will handle casework from initiation to completion, review court orders, and coordinate with legal and medical