VITA Site Lead: Volunteer Ops & Tax Filing

United Way of Palm Beach County; West Palm Beach (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

United Way of Palm Beach County is seeking a VITA Site Coordinator to lead the Volunteer Income Tax Assistance program in Palm Beach County. You will collaborate with the Senior Director of Vita to ensure IRS and program requirements are met and e-file administration runs smoothly.

The role involves managing the site, coordinating volunteers, maintaining schedules, and ensuring quality and compliance, while engaging with the community to promote the service and guide clients through required

Qualifications

• Strong organizational, time management, and communication skills.
• Flexibility to adapt to changes and ability to work independently.
• Proficient computer skills; familiarity with TaxSlayer preferred and Windows/Office.
• High-school diploma or GED preferred.
• Bi-lingual in Spanish and/or Creole highly desired.

Responsibilities

• Maintain site schedule, operations, staffing, and outreach plans.
• Supervise volunteers; ensure site is open, staffed, and contact info is up to date.
• Ensure IRS e-file compliance; manage data collection and daily return transmission.
• Oversee on-site quality reviews and report volunteer hours.
• Lead community outreach to raise awareness and guide participants on required forms.

Skills

Organization

Time management

Interpersonal skills

Communication

Flexibility

Independent work

Education

High-school diploma or GED

Tools

TaxSlayer

Microsoft Windows/Office

Job description

United Way of Palm Beach County is seeking a VITA Site Coordinator to lead the Volunteer Income Tax Assistance program in Palm Beach County. You will collaborate with the Senior Director of Vita to ensure IRS and program requirements are met and e-file administration runs smoothly.

The role involves managing the site, coordinating volunteers, maintaining schedules, and ensuring quality and compliance, while engaging with the community to promote the service and guide clients through required