Visual Process Documentation Specialist

Fike Corporation; Blue Springs (MO); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Three Weeks PTO

Medical Plans with FSA & HSA

Paid Life and Disability Insurance

401(k) and Roth 401(k) with company**

Profit Sharing Bonus

Education Reimbursement

Employee Assistance Program

On-Site Fitness Center

Safety Shoes & Glasses Reimbursement

Company Events

Free Parking

Job summary

Fike Corporation in Blue Springs, MO is seeking a Process Documentation Specialist to capture, organize, and maintain operational knowledge across the plant. You will transform tacit know-how into structured, accessible documentation including SOPs, visual work instructions, and knowledge-management assets.

You will work with operators, engineers, quality personnel, and SMEs to ensure accuracy, consistency, and training effectiveness, while advancing our document-control practices and continuous

Qualifications

• Bachelor's degree in a relevant field or equivalent mix of education and experience.
• At least 3 years of experience in technical writing, process documentation, training development, quality systems, manufacturing support, or knowledge management.
• Experience developing work instructions, SOPs, visual documentation, or training materials, as well as interviewing subject matter experts and documenting technical processes.

Responsibilities

• Develop, revise, and maintain SOPs, work instructions, process guides, and related operational documentation.
• Ensure documentation is accurate, consistent, user-friendly, and aligned with operational requirements.
• Perform periodic reviews to identify outdated content, inconsistencies, duplication, and gaps; manage revision workflows.
• Convert existing procedures into standardized visual work instructions using photos, diagrams, illustrations, flowcharts, and visual controls.
• Create professional annotated visual work instructions to improve comprehension and training; standardize formats across departments.
• Collaborate with operators and subject matter experts to capture critical process knowledge, troubleshooting methods, and quality requirements.
• Conduct structured interviews, observations, and shop-floor reviews to document actual work practices.
• Learn and evaluate current organizational structure for process documentation and identify gaps and improvement areas.
• Assess document management systems and metadata; recommend improvements for classification and naming conventions.
• Coordinate consolidation of duplicate or obsolete documentation with owners; support reviews during process changes.
• Communicate updates to stakeholders after changes; maintain confidentiality.

Skills

Technical writing

Editing

Documentation

Visual design

Interviewing

Active listening

Facilitation

Manufacturing knowledge

Document control

MS Office

Education

Bachelor's degree or equivalent

Job description

Fike Corporation in Blue Springs, MO is seeking a Process Documentation Specialist to capture, organize, and maintain operational knowledge across the plant. You will transform tacit know-how into structured, accessible documentation including SOPs, visual work instructions, and knowledge-management assets.

You will work with operators, engineers, quality personnel, and SMEs to ensure accuracy, consistency, and training effectiveness, while advancing our document-control practices and continuous