Visual Merchandising Assistant Store Manager - Luxury

Tapestry; New York, Northern (NY, KY); Hybrid; USD 25,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Tuition assistance

Job summary

Coach is seeking an Assistant Store Manager Visual Merchandiser at Herald Square in New York, NY. You will partner with the Store Manager and Visual leadership to drive sales performance, implement visual standards, and elevate the customer experience on the sales floor.

You will lead by example on the floor, guiding a team through product knowledge, styling, and client engagement while ensuring Coach’s expressive luxury aesthetic is reflected in displays and service.

Qualifications

• 5+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Strong English language proficiency.

Responsibilities

• Drive Sales & Strategy: Support the Store Manager in forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly.
• Lead & Develop Talent: Recruit, onboard, and coach team members; build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and data capture; leverage social media trends.
• Ensure Operational Excellence: Oversee compliance, scheduling, payroll, HR processes, loss prevention, and visual standards.
• Collaborate with leadership to interpret market trends and share insights with district and corporate teams.

Skills

Leadership experience

Retail luxury

Customer focus

Communication

Problem solving

Microsoft Office

Omni-channel

English proficiency

Retail systems

Job description

Coach is seeking an Assistant Store Manager Visual Merchandiser at Herald Square in New York, NY. You will partner with the Store Manager and Visual leadership to drive sales performance, implement visual standards, and elevate the customer experience on the sales floor.

You will lead by example on the floor, guiding a team through product knowledge, styling, and client engagement while ensuring Coach’s expressive luxury aesthetic is reflected in displays and service.