Visual Merchandiser Lead — Elevate Store Experience & Style

H&M; Pittsburgh (Allegheny County); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Staff discount

401K

Healthcare benefits

Job summary

H&M in Pittsburgh is seeking a Visual Keyholder to lead the store’s visual identity and inspire both customers and team. You will drive sales through compelling displays, maintain brand standards, and coach the team to deliver an exceptional customer experience.

You will work with the Store Management to ensure visual storytelling aligns with campaigns, schedules, and store KPIs, while supporting a dynamic, fashion-forward environment.

Qualifications

• Passion for customer service and helping people find their style.
• Multi-tasker in a fast-paced environment with attention to detail.

Responsibilities

• Set garment presentation on the Sales Floor & Windows according to the Commercial Handbook.
• Execute floor moves and create wearable buying suggestions from windows to A-area.
• Maintain high-quality garment presentation and ensure clear customer flow through fixtures.

Skills

Customer service

Merchandising

Communication

Job description

H&M in Pittsburgh is seeking a Visual Keyholder to lead the store’s visual identity and inspire both customers and team. You will drive sales through compelling displays, maintain brand standards, and coach the team to deliver an exceptional customer experience.

You will work with the Store Management to ensure visual storytelling aligns with campaigns, schedules, and store KPIs, while supporting a dynamic, fashion-forward environment.