Visual Merchandising Lead: Elevate Store Displays & Sales

West Elm; Westport (CT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Health benefits

Paid vacations and holidays

Cross-brand opportunities

Online learning opportunities

Wellness program

Job summary

West Elm is seeking a Visual Merchandising Lead to partner with store management to execute the display strategy and drive sales. You will coach the visual team, maintain routes, and ensure floorset timelines align with seasonal plans.

In this role you’ll analyze reports to identify opportunities, manage signage and inventory needs, and help optimize payroll and staffing with the GM. You’ll inspire the team through training and hands-on leadership.

Qualifications

• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
• Must be able to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday

Responsibilities

• Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery
• Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer
• Analyze various reporting to look for opportunities to improve profitability and drive results
• Communicates inventory need to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability
• Partner with GM on associate productivity and performance related to visual standards
• Maintains all visual supplies and signage organization and communicates supply needs to GM
• Partner with GM to ensure effective utilization of payroll and workload planning
• Partner with GM to assess, recognize and motivate talent
• Serves as a learning partner and guide during associate onboarding. Facilitates visual training and skill building activities as required for visual team
• Models genuine and enthusiastic interest in the customer. Prioritizes the needs of the customer by connecting available to Design support
• Abide by all safety, security/injury and emergency policy and procedures
• Comply with all company policies and procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
• Perform projects and assignments as directed by the management team

Skills

Effective communication

Leadership

Retail experience

Physical stamina

Job description

West Elm is seeking a Visual Merchandising Lead to partner with store management to execute the display strategy and drive sales. You will coach the visual team, maintain routes, and ensure floorset timelines align with seasonal plans.

In this role you’ll analyze reports to identify opportunities, manage signage and inventory needs, and help optimize payroll and staffing with the GM. You’ll inspire the team through training and hands-on leadership.